WI3664485

1

Unspecified

40

JOB REQUIREMENTS: About Rivian Rivian is on a mission to keep the world
adventurous forever. This goes for the emissions-free Electric Adventure
Vehicles we build, and the curious, courageous souls we seek to attract.
As a company, we constantly challenge what\'s possible, never simply
accepting what has always been done. We reframe old problems, seek new
solutions and operate comfortably in areas that are unknown. Our
backgrounds are diverse, but our team shares a love of the outdoors and
a desire to protect it for future generations. Role Summary The Service
Advisor will be responsible for overdelivering on the customer
experience at our service locations. The ideal candidate will possess
the technical acumen and the ability to provide a strong level of
customer service. If you\'re able to think quickly on your feet, love to
solve operational problems, have exceptional people skills, and have a
passion for adventure, then we want you on the team. You will be front
and center working with our customers every day to assist with service
needs and coordinate with our Operations, Call Center, Retail, and
Marketing teams. This role will require a dynamic and resourceful leader
with excellent communications skills, who will foster cross functional
interaction and champion a culture of continuous improvement to support
Service teams and customers within a Service center. Experience in
training, process standardization, continuous improvement, and managing
escalations is a plus. Responsibilities Promote team member
understanding of company vision and goals. Actively supports management
in the planning and execution of the launch of Service centers Utilize a
variety of training methodologies, techniques, concepts, learning tools,
and practices to ensure learning effectiveness Encourages team members
to deliver a top-notch customer experience. Works every day to deliver
an exceptional customer experience. Answer phone calls, emails, and
drive-ins to address any customer concern with the highest level of
response and\... For full info follow application link. Equal Opportnity
Rivian is an equal opportunity employer and complies with all applicable
federal, state, and local fair employment practices laws. All qualified
applicants will receive consideration for employment without regard to
race, color, religion, national origin, ancestry, sex, sexual
orientation, gender, gender expression, gender identity, genetic
information or characteristics, physical or mental disability,
marital/domestic partner status, age, military/veteran status, medical
condition, or any other characteristic protected by law. Rivian is
committed to ensuring that our hiring process is accessible for persons
with disabilities. If you have a disability or limitation, such as those
covered by the Americans with Disabilities Act, that requires
accommodations to assist you in the search and application process,
please email us at accessibility@rivian.com. \*\*\*\*\* APPLICATION
INSTRUCTIONS: Apply Online: ipc.us/t/E0ED0E5A57A0417B