Job Description
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Job Type
Full-time
Description
Account Service Manager- West (Remote- Ohio)
About Us:
Join Hartz, where our love for pets drives everything we do. With over 95 years of commitment to pet care excellence, we are a trusted household name across the United States. Innovation is at the heart of our mission as we continuously strive to provide products that nurture the special bond between pets and their owners, ensuring they experience nothing but Unconditional Love.
As leaders in the pet care industry, we are dedicated to pioneering advancements that enhance the well-being of pets, leading to happier, healthier, and longer lives. Our success is fueled by the passion and dedication of our diverse team members, who bring their unique perspectives and talents to every aspect of our work.
We are committed to cultivating an inclusive and supportive work environment where individuals from all backgrounds and identities are valued and empowered to thrive. At Hartz, your contributions matter, and together, we empower our employees and furry companions to make a meaningful impact within our company and beyond. Join us in shaping the future of pet care and experience the joy of making a difference, one pet at a time.
What We Offer ...
Remote work schedule
Up to 34 days of PTO a year (vacation, personal, wellness, sick, and company holidays)
Paid parental leave and more
Competitive compensation and 401(k) match with immediate vesting
Comprehensive Health Insurance: Medical, Dental, Vision, FSA, Life & Disability Insurance
Tuition reimbursement with learning and development opportunities
Access to a range of perks, including a Mental Health Employee Assistance Program (EAP), pet bereavement, and more
The Role ...
We are excited to offer a fantastic opportunity for a motivated sales professional looking to grow in their career, to join our Customer Development team. This role will take on a mix of direct selling responsibilities for the following key accounts (Marc Glassman Inc., Discount Drug Mart, Rural King, Assoc. Foods, L&R, Brookshire Grocery, NAFTA-Stater & Merchants Dist), while also managing essential duties such as training, account portal management and submissions, business planning, and supporting deduction processes.
You will support the management of brand/product strategies, trade spend, and pricing of your assigned accounts. You must maintain collaborative partnerships and manage broker relationships, while also providing customer support and administrative assistance for the West to East branch customers, as assigned by the VP, Customer Development.
This position will work remotely from their home base, located in Ohio.
Your Responsibilities ...
Achieve billed sales targets for accounts in the direct selling territory, while staying within the approved budget
Manage in-stocks and adjust forecasts as required to ensure product availability and targets are achieved
Conduct regular calls with all purchasing and inventory teams within the territory to review performance plan and provide recommendations for adjustments
Secure distribution, pricing, promotion, shelf positioning, and margin objectives by item/category within direct territory accounts, ensuring alignment with published brand strategies
Forecast customer events as required
Effectively manage the administrative responsibilities including price change forms, deductions, and selling and planning schedules
Requirements
You'll Need ...
Education: Bachelor's Degree in a Business-related discipline with 3+ years of Consumer-Packaged Goods (CPG) sales support and e-commerce experience (or 6+ years' experience in lieu of degree); pet care industry a plus
Sales and Presentation Skills: Experience with category management, fact-based selling techniques (point of sale and syndicated data analysis), and the ability to create, develop, and present this information compellingly from the ground up
Technical Proficiency: Proficiency with Microsoft Office Suite programs
Business Travel: Willingness and ability to travel (25%)
If you thrive in a fast-paced environment and enjoy supporting and enhancing business operations, this role is perfect for you. Join us and be a pivotal part of our journey to success!
Hartz is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age or any other characteristic protected by law.
Hartz is an equal opportunity employer fully committed to promoting diversity in the workplace.