Company Profile:
At Ham Pro, flexibility is a way of life! We offer desirable flexible opportunities for people from all walks of life. Whether you're a traveling couple, a stay-at-home mom, or a retired veteran looking for a flexible income stream, you're in the right place.Established in 2019, H.A.M. Pro was established with a vision to revolutionize customer service as well as offer flexible remote opportunities for individuals seeking to achieve a better work-life balance. Whether it's dropping kids off at school, running errands, attending an online fitness class in the morning, or just being available for home-related task, we understand that these tasks (and more) are all ultra-important to you, and way easier to balance when you work from home.
H.A.M. Pro specializes in connecting skilled professional customer service agents with major companies of all sizes, while simultaneously continuing to deliver outstanding customer experiences through our virtual call center.
Our team at H.A.M. Pro is passionate about delivering outstanding customer experiences through our innovative virtual call center services. With a focus on flexibility, efficiency, and quality, we strive to exceed the expectations of our clients, their customers and our agents.
The clients you will be servicing are Fortune 500 companies spanning over 10+ industries and they all are actively sourcing contractors via H.A.M. Pro's platform.
Services
Inbound Customer Support
We expertly manage a diverse range of customer inquiries, issues, and complaints across multiple channels, including phone, email, and chat.
Outbound Sales & Telemarketing Services
These services are designed to drive growth and generate leads through strategic sales calls and market research.
Area of Expertise
We specialize in providing technical support, help desk assistance, appointment scheduling, order processing, customer surveys and feedback collection.
