Parts Advisor
O'Fallon, IL
Full Time
What We’re Looking For
Auffenberg Dealer Group is looking for a Parts Counter person to help support our team and provide customers with exceptional experiences. The ideal candidate will flourish in a fast-paced and professional workplace.
About Us
Join us at Auffenberg Dealer Group, a family owned group since 1942! We value our team members and pride ourselves on promoting from within. If you are looking for an exciting career working with a progressive management staff, state of the art tools and cutting edge technology apply today!
What We Offer
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Full Supplemental Insurance Menu
- FSA (Flexible Spending Account)
- Paid Time Off
- 401K w/Match
- Cardinals, Blues, Fox, Muny, Ballpark Village Tickets
Responsibilities
Oversee the parts sales process from start to finish
Communicate with customer on parts status
Communicate with staff and customers in a friendly and professional manner.
Be able to read and understand the parts catalog when looking up parts.
Answers phone calls, providing price quotes and other information
Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate.
Provides high level service to internal and external customers.
Pulls and fills orders from stock
Maintain a weekly bin checks to ensure accuracy of stock.
Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.
Locates out-of-stock parts from outside source and submits an emergency order, if necessary.
Make sure all internal requests for parts are billed on service repair order.
Receives payment from retail customers or obtains credit authorization.
Set up orders for daily shipment, delivery, or pick-up
Qualifications
Have a High School Diploma or equivalent
Have experience with auto parts sales (preferred)
Are able to work in a fast-paced work environment
Have strong organizational and time management skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
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