All Lowes associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products customers need. As a customer service associate, this means (1) Being friendly and professional, welcoming customers to lowes and helping with home improvement project needs, (2) validating loading tickets and processing orders and deliveries accurately so customers receive merchandise as expected and in a timely manner and (3) Engaging in safe work practices and encouraging others to do the same. The customer service associate is responsible for customers experience with lowes. This associate plays a critical role in helping our customer select the right products, ensuring quotes are accurate, verifying correct price labels, and confirming that all customer needs are met. In addition, this associate delivers excellent customer service by listening to customers, using expertise to help customers, and loading merchandise for customers. This associate must always remain vigilant and report any safest or security concerns around the entrance of the store. The customer service associate is responsibilities very dependent on the department customer service associate supports. Customer service associates work in one or more of the following areas inside garden , outside garden, tools, hardware, plumbing, electrical, lumber , paint millwork, appliances,flooring home de core. Depending on the hiring need and skill individuals applying for this role.
