WI3671837

1

Unspecified

40

JOB REQUIREMENTS: At Northwestern Mutual, we are strong, innovative and
growing. We invest in our people. We care and make a positive
difference. AD LTC Claims Summary Provide leadership and oversight of
assigned Long-term Care claims operations, ensuring claims are being
administered in compliance with applicable state laws and regulations.
Manages teams through recruitment, selection, training, development,
motivation, and salary administration of staff. Provides thought
leadership on the future state of claims processes and works with other
leaders to implement process and technology enhancements to drive
efficient, client-centric processes. Primary Duties & Responsibilities
Responsible for the oversight of assigned product line(s) claims
operations, ensuring claims are being administered in compliance with
applicable state laws and regulations. Responsible for establishing
priorities across multiple divisions and allocating resources to align
with business needs and achieve performance results. Responsible for
ensuring that claim handling is performed within the standards/best
practices and administration of claims in accordance with the company\'s
claim philosophy. Responsible for collaborating with other leaders
within the department to create the future of claims administration.
This includes, identifying and facilitating claim-handling process
improvements across the division, technological/digital advancements in
claim handling, and related divisional projects. Remains alert to and
develops innovative solutions to address the needs of the claims
divisions to maximize performance, business results, client, field, and
employee experience. Takes the lead in prioritizing resources and
projects as required that are in the best interest of the claims
department and its responsibility to the claimants and policyholders at
large. Responsible for identifying and directing claims handling process
improvements and divisional projects through solution implementation.
Responsible for the development and growth of our team leads.
Collaborates with departmental leadership to enhance the quality program
and training program to improve proficiency and speed to proficiency.
Actively participates in departmental/functional projects to drive
business results and innovation. Qualifications College degree in
business or related field. Eight to ten years of experience leading
teams. Excellent judgment and decision-making skills. Experience in
negotiation and conflict management. Excellent verbal and written
communication skills. Proven ability to lead others formally and
influence without authority. Ability to practice collective leadership
by serving as an effective leader within a leadership team in addition
to leading own team. Experience in leading projects. Experience in
leading Servicing or Claims operations preferred. Compensation\... For
full info follow application link. EEO/AA Employer/Vets/Disability
\*\*\*\*\* APPLICATION INSTRUCTIONS: Apply Online:
ipc.us/t/34F39BA5E1554DDE Qualified females, minorities, and special
disabled veterans and other veterans are encouraged to apply.