Job#: 2027729

Job Description:

Title: ServiceNow HAM/SAM Analyst IV
Pay: 65/hr-75/hr
Local or Remote: Local to Cincinnati, OH preferred, remote if willing to travel
Type: 6+ month Contract

Must Have's:

• Security - IAM / IDM

• EOL Cycle
• ITAM
• Planview
• VBScript

Job Description:
Design and implement technology solutions using modern engineering tools and Agile practices. Work with self-directed, cross-functional, and product-oriented teams in a highly collaborative environment. Deliver some of the banks most important products and services while developing skills and experience well beyond your initial role.
All employees are responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues and ensuring that actions and behaviors drive a positive customer experience. Operating within the Banks risk appetite, you will achieve results while consistently identifying, assessing, managing, monitoring, and reporting risks of all types.
DUTIES AND RESPONSIBILITIES:
Contribute to the IT Asset Management project which entails transitioning the end of life process from Planview and excel to ServiceNow
Become familiar with the existing end of life processes and assist with managing and tracking the lifecycles and reporting.
Work collaboratively with other members of the IT Asset Management team as well as hardware and software stakeholders to mature the asset management program.
Implement and maintain new features and capabilities while continuously improving the quality of our technical products and services
Build and share technical expertise with your Agile team and other members of the organization
Follow industry and organizational best practices and standards and participate in company communities of practice to continuously refine and communicate them. Contribute to a culture of continuous improvement.
Achieve operational excellence by automating processes and creating maintainable, supportable, and testable solutions
Provide operational support and troubleshooting for your team's products and services
Maintain appropriate controls and documentation to ensure compliance with all company and regulatory requirements
Other duties as assigned
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
Bachelor's degree in a relevant technology field or equivalent combination of education and work experience with less than 2 years of experience in IT Asset Management
Minimum of 3 years' experience in IT Asset Management
Demonstrable understanding of the end-to-end asset management lifecycle for hardware and software
Experience with tools such as ServiceNow Application or Technology Portfolio Management (APM/TPM), HAMPro and SAMPro or other asset management tools. Someone who can bring forward experiences to drive process, help design asset management standards and assist with oversight of asset management practices
Proficient in excel with VBS and macro experience
Must be able to conduct meetings with stakeholders on asset management processes
Strong problem-solving
Excellent verbal and written communication skills
Willingness to work in a highly collaborative environment
Familiarity with common IT security best practices
Technical skills per the specific position's requirements

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.