Assistant Supervisor - Ambulance Service
Job ID 330971 Date posted 04/16/2024- Mankato, MN
- Full Time
- Ambulance Services
Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. You’ll thrive in an environment that supports innovation, is committed to ending racism and supporting diversity, equity and inclusion, and provides the resources you need to succeed.
Responsibilities
The Assistant Supervisor is responsible for assisting the Site Supervisor or Manager-Operations in supervising and providing direct support to front line team members. Is responsible for managing signature capture, Tablet report completion, and complaint follow-up. Additionally, may be assigned duties by the Site Supervisor or Manager-Operations including, but not limited to, policy enforcement, corrective action, performance appraisals, payroll emulation, etc. Is responsible for all emergency situations to which responds and works with the Site Supervisor or Manager-Operations to ensure the emergency preparedness of all Paramedics and EMT's. Assists the Site Supervisor or Manager-Operations to ensure the effective, safe, customer-focused, skillful caring and managed delivery of emergency medical services in the community. Has an in-depth understanding of Mayo Clinic Ambulance policies and procedures and daily assignments are carried out in accordance with these established policies and procedures. Must immediately respond to high-priority operational inquiries from internal and external customers via cellular phone or other means. May be directly responsible for working with process groups or overseeing processes within the organization at the local level. May be required to coordinate operational activities with other internal departments, such as: Business Office, Public Affairs, Compliance, Information Technology, Education, Legal Department, and Human Resources. Is involved with direct patient care by backing on-calls and when filling in for crews/shifts that are under-staffed. Monitors crew needs and fatigue of crew members to ensure that all team members are fit for duty. Required to attend meetings with and coordinate operational activities or act as a liaison with outside organizations such as local fire departments, police departments, and other healthcare providers. Also acts as an ambassador of the organization and responsible for meeting with community groups, providing public education presentations and information to the news media and to other service organizations. Works with considerable independence in the conduct of ordinary department functions and in meeting such emergencies and special problems as may occur while on duty.
Qualifications
Associate's degree from an accredited college or university with course work in liberal arts, business management, emergency services, health administration or related field. Three or more years of full-time experience as a Nationally Registered Paramedic or EMT-B. A baccalaureate degree is preferred. Must be proficient in English; must be able to read, write, and speak English. Current Certification as Nationally Registered Paramedic. Current Minnesota/Wisconsin Paramedic Licensure/Certification. Current ITLS, PHTLS, PALS, and ACLS certifications. Current AHA Health Care Provider CPR certification. Must have and maintain a valid driver's license and acceptable driving record in accordance with Mayo Clinic Policy.
Exemption Status
Nonexempt
Compensation Detail
Experience and tenure may be considered along with internal equity when job offers are extended.; $31.01 - $46.55 / hour
Benefits Eligible
Yes
Schedule
Full Time
Hours/Pay Period
72
Schedule Details
36 hours per week
Weekend Schedule
As needed
International Assignment
No
Site Description
As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.
Recruiter
Casie Johnson
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Benefits
As your career evolves, our compensation and benefits packages are designed to change with you — meeting needs now, and anticipating what comes next. We know that when Mayo Clinic takes care of you, you can take better care of our patients.
Equal opportunity
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status, or disability status. Learn more about "EEO is the Law." Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.
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