POSITION SUMMARY:
To be fully engaged in providing Quality/No Harm, Customer Experience, and Stewardship by: providing exceptional healthcare in a professional manner.
PRIMARY ACCOUNTABILITES
Quality/No Harm:
- Maintains patient safety at all times.
- Ensures compliance with precautions and documents all current precautions and changes in status.
- Follows the plan of care and consults with the therapist when changes to the plan may be indicated or when a progress note or reassessment is due.
- Provides patients with effective treatments that progress them towards their goals and documents treatments according to applicable guidelines, standards and policies.
- Attends department meetings that take place during scheduled work hours; otherwise, reviews ·and signs meeting minutes. Attends in-services given by other staff and students that take place during scheduled work hours.
Customer Experience:
- Responds to therapy inquiries upon receipt.
- Reviews daily assignments/schedules with the team.
- Provides patients, families and staff with education regarding therapy services related to the patients' needs.
Stewardship:
- Demonstrates financial responsibility by meeting patient scheduling requirements, ensuring productivity targets are met, and utilizing their time, supplies and support staff responsibly.
- Prepares/reviews schedule for the next day.
- Issues charges that correspond to the services provided and the documented treatment times.