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Please review the job specific details below
 
 
Job TitleCall Center Representative
OccupationInteract with customers to provide basic or scripted information in response to routine inquiries about products and services. May handle and resolve general complaints. Excludes individuals whose duties are primarily installation, sales, repair, and technical support.
Job Order NumberWV5398637
Post Date12/18/2024
Job LocationCharleston,West Virginia 25311-2413
CountyKanawha
Job Summary

Job Title: Call Center Representative Job Description: A local company is seeking Call Center Representatives to provide excellent customer service through inbound customer calls. The ideal candidate will answer questions related to the business and ensure customers have a positive experience with the company’s products or services. Key Responsibilities: Handle inbound customer calls promptly and professionally. Provide courteous and efficient service to address customer inquiries. Answer questions related to the company’s products or services. Maintain a positive and professional demeanor during customer interactions. Contribute to customer satisfaction and retention by delivering a high-quality service experience. Qualifications: High school diploma or GED preferred. Previous customer service experience required; sales experience is a plus. Strong communication and problem-solving skills. Ability to work well in a fast-paced, team-oriented environment. Basic computer skills, including proficiency with data entry. Compensation: Competitive hourly wage based on experience. EEO Statement: All applicant information will be kept confidential according to EEO guidelines.

Salary $15.00 / Hour
Pay On CommissionNo
Experience6Months
Educational DegreeHigh School Graduate
License/Certification RequiredN/A
Tools RequiredNo
Foreign Language SkillsN/A
Testing RequiredN/A
Minimum TypingN/A
Minimum Data Entry SpeedN/A
Hours Per Week40
Duration151+Days
Requires Evening WorkNo
Requires Weekend WorkNo
SummerNo
ShiftDay
Is Public Transportation available to job site?No

  
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