Job Description

Compliance Specialist

Every day, our team helps people facing real challenges with housing, jobs, personal finances, and other cornerstones of daily stability to find real solutions. And we help communities and systems to grow in positive, strategic ways. We know that the right help at the right time can make all the difference; Way Finders provides transformative help to tens of thousands of people each year. Always with respect, always with compassion.

Interested in joining our team of dedicated professionals? Way Finders is currently seeking a full-time Compliance Specialist in our Housing Education Services program. The Compliance Specialist supports our mission by training program staff to ensure efficient onboarding and understanding of, and compliance with, rules and regulations, with updates as necessary. The Compliance Specialist also assists in the development and implementation of quality control procedures that are in line with state, federal, and program requirements.

The candidate may work in a hybrid-remote capacity but must live within commutable distance.

Responsibilities include:
Conduct audits in accordance with agency policy to ensure compliance with state, federal and program requirements
Educate and advise staff on policies, procedures, regulations, community concerns and issues, through both initial and ongoing training programs and seminars
Maintain database and systems to track performance and findings, and report to management and funding sources
Submit required information to funding sources in a timely manner, and resolve any discrepancies
Verify client eligibility for programs based on sensitive details
Educate and advise landlords, tenants, community groups, and stakeholders on policies, procedures and regulations; act as liaison as necessary and appropriate
Respond to requests for information from auditors, other agency departments or funding sources
Establish and maintain strong, collaborative relationships with internal staff and departments, owners, landlords, community groups, funding sources, and other housing related departments or agencies to achieve goals
Manage and maintain case load as assigned
Assist in the research and resolution of software issues and perform software enhancement testing to ensure functionality
Assist with the selection of qualified staff as requested
Proactively identify and inform management of any issues that may adversely affect the department or organization
Provides indirect supervision and direction to staff in the performance of assigned duties and resolution of matters of a more complex nature

Requirements include:
2 years' equivalent experience in housing, social services, or a related role, with 1 year as a field specialist; a combination of experience plus an Associate degree may be a substitute
Knowledge of housing assistance related regulations and policies
Demonstrated ability to effectively train and impart knowledge in classroom and mentoring environment
Proficiency with Microsoft Office and databases, and comfort in learning new technologies
Demonstrated ability to create and manipulate reports and software programs
Ability to effectively communicate (both written and verbal) and in group settings
Collect and analyze financial and other data following guidelines to determine eligibility
CORI

Benefits include: Generous paid time-off | 12+ holidays annually | Health, dental, and vision insurance options | Educational assistance | Medical Reimbursement Account | Dependent Care Account | 403(b) retirement plan with employer match | Life insurance | Short-term and long-term disability insurance | Transportation benefits | Employee Assistance Program | Annual staff picnic!

Wage starts between $21.50 and $26.00 per hour depending on qualifications. Interested applicants must submit a resume and cover letter; applications will be accepted until the position is filled.