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Director ECM Workflow Analyst Job in Newark, Ohio US

Director ECM Workflow Analyst

PARK NATIONAL BANK - Newark, OH

Posted: 4/9/2024 - Expires: 7/8/2024

Job ID: 272168864

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Job Description

Description
Flexible Work Arrangement: 3 days (M, T, W) on-site in Newark, Ohio; 2 days remote. *This role is not eligible for sponsorship*

RESPONSIBILITIES #Ll-Hybrid


Act as a liaison between workflow analysts and internal stakeholders to configure and customize content management systems that meet specific workflow requirements to achieve optional functionality and user experience.
Provides guidance and direction to line of business leaders to determine initial workflow processes and recommendations.
Design and implement effective enterprise content management workflows to streamline document creation, review, approval, and distribution processes.
Collaborate with cross-functional teams to understand business requirements and ensure that content management workflows align with organizational goals.
Monitor and analyze workflow progress to ensure accuracy and timely completion within established deadlines and statements of work.
Develop, update, and maintain systems and solutions team processes and procedures.
Assist Dir ECM product manager to assign workflow to ECM, as needed.
Provide support and utilize skillsets of DevOps team.
Complete projects and tasks in accordance with team goals and expectations.
Maintain awareness of and adherence to Bank's compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks
Deliver a consistent, high level of service within our Serving More standards
Other duties as assigned

EDUCATION - CERTIFICATIONS - WORK EXPERIENCE


High School Diploma or equivalent required
Bachelor's degree in business, computer science, IT or related field preferred
4+ yrs. experience working with financial banking systems focused process transformation preferred
Lean Six Sigma/Process Transformation license required

SCHEDULE

Typical office hours are M-F 8a-5p. This position is exempt and full-time. A minimum 40 hours is required per week.

TRAVEL REQUIREMENTS AND OTHER INFORMATION

Minimal travel is expected.

This position must be able to remain in a stationary position a minimum of 75% of the time, constantly operate a computer, and be able to be in constant communication with customers and coworkers to discuss and observe account information in order to exchange accurate information.

Work from office locations in Newark, OH or Weston, FL for candidates local to the area with the option for fully remote based on incumbent's home location.

Qualifications
Education
High School (required)

Park National Corporation is an Equal Opportunity Employer. It is the policy of the Bank to hire well-qualified people. An integral part of this policy is to provide equal employment opportunity for all persons for employment. It is also part of our policy to recruit and administer hiring, working conditions, benefits, privileges of employment, compensation, training, appointments for advancement including promotions and transfers, and terminations of employment for all associates without discrimination because of race, color, religion, citizenship, national origin, sex, age, veteran status, or handicap.

Job Summary

Employment Type:
Full Time Employee
Job type:
Federal Contractor
Skill Based Partner:
No
Education Level:
High school graduate
Work Days:
Mon, Tue, Wed, Thu, Fri
Job Reference Code
78999115
Salary
N/A
Licenses / Certifications:
N/A
Display Recommended WorkKeys®Recommended WorkKeys®:
Applied Math: 5
Graphic Literacy: 5

Workplace Documentation: 5