For Texas to be GREAT, we need the best and brightest talent like you!



The public vocational rehabilitation (VR) program administered through the Texas Workforce Commission helps people with disabilities to prepare for, obtain, retain, and advance in employment.



MAKE A DIFFERENCE AND HELP PEOPLE WITH VR
According to the Department of Labor, the unemployment rate for people with disabilities was 12.6% in 2020.  This jobless rate continues to be much higher than the rate for those without disabilities.



PUBLIC SERVICE IN VR IS FOR YOU…
-If you want to find meaningful work and contribute to a powerful mission.  For more than 100 years VR has been helping individuals with disabilities achieve their employment goals!
-If you are looking for career and advancement opportunities.  38% of employees in VR have 15+ years of seniority.  There are various positions with career ladders and opportunities to specialize in areas of interest:  Autism, Blind & Visual Impairments, Deaf & Hard of Hearing, Brain Injury, Foster Youth, Transition Students, Veterans.
-If you need a comprehensive benefits package that offers competitive pay & benefits from health plans, life insurance, retirement programs, paid leave and holidays, and longevity pay.
-If you have direct VR Counseling work experience, receive higher starting salary.
-If you are interested in a flexible work schedule with teleworking as an option.
-If you want to advance your education with our tuition assistance program.
-FREE CEUs to maintain CRC credentials and reimbursement for CRC & LPC renewals.



The mission of the Texas Workforce Commission (TWC) is to promote and support a workforce system that creates value and offers employers, individuals and communities the opportunity to achieve and sustain economic prosperity. To support our mission, we are seeking to fill a Rehabilitation Assistant (RA) position to join the Vocational Rehabilitation Department. This position is located at 9001 IH 35 North, Suite 110, Austin, TX. 


You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas.



Benefits to working for TWC include:
- Competitive starting salary: $2,635.00- $3,857.00/month.
- Salary and position level will be based on experience and demonstrated skills.
- This is a career ladder position which means each level is required to meet the established career ladder requirements in order to be promoted to the next level.
- Additional benefits for active employees: https://www.ers.texas.gov/Active-Employees/Health-Benefits.

Staff who serve customers directly will be limited to one day of telework per week during their probationary period of employment with TWC VRD, beginning with their first week of work. After successfully completing probation, this position may be approved to telework up to two days per week.



The RA assists the assigned VR Counselors in providing services to customers to achieve successful employment outcomes. The RA provides basic information regarding VR programs, services, and referral information to customers and vendors.



The ideal candidate will be detail oriented and have excellent planning/organizing/time management/communication skills with the ability to prioritize/coordinate work in an independent manner to achieve goals.



GENERAL DUTIES:
- Performs: Entry level human services/rehabilitation support work; Routine caseload support service such as creating/maintaining/reviewing technical case management forms/files for accuracy utilizing the electronic case management system.
- Collects information for intake/profile process.
- Maintains appropriate business relationships with providers/businesses/customers/staff.
- Prepares/reviews reports for accuracy on monitored services.
- Provides: Casework services/assistance to VR Counselors in certification of eligibility; Service delivery tasks and utilize the electronic case management system and other agency supported software programs; Initial screening for individuals applying for VRS service programs.
- Participates in Vocational Rehabilitation Services (VRS) training.
- Furnishes information regarding Texas Workforce Solutions (TWS)/VRS Program, services and requirements to applicants/customers/families/vendors/businesses/general public.
- Performs other related work as assigned.



PREFERRED QUALIFICATIONS:
- Eighteen (18) months experience in office practices and office support work utilizing a personal computer in a Windows' based environment
- Experience in: Applying purchasing procedures; Case guidelines, regulations and policies; Case management support functions
- Knowledge of: Community and government service delivery systems; Mental illness and emotional components of physical illness
- Ability to: Interpret highly complex policies/procedures; Maintain confidentiality; Analyze/interpret highly complex financial data
- Skill in interviewing and in conducting individual needs assessments
- Related work experience is defined as case management support, purchasing and general knowledge of disabilities



MINIMUM QUALIFICATIONS:
RA I:
- High school diploma or equivalent plus one year and six months of full-time experience in human services, social science, business, or a related field.
- Any combination of experience and education will satisfy the minimum qualifications requirement.
- (30 semester hours = 1 year of experience)
RA II:
- High school diploma or equivalent plus 2 years of full-time experience in human services, social science, business, or a related field.
- Any combination of experience and education will satisfy the minimum qualifications requirement.
- (30 semester hours = 1 year of experience)



Position may involve working hours other than 8:00AM-5:00PM, Monday-Friday and involves travel 10% of the time, including some overnight travel (method of transportation is the responsibility of employee).



VETERANS:
Use your military skills to qualify for this position or other jobs! Go to www.texasskillstowork.com  to translate your military work experience and training courses into civilian job terms, qualifications and skill sets. Also, you can compare this position to military occupations (MOS) at the Texas State Auditor's Office by pasting this link into your browser: http://www.hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_SocialServices.pdf.



HOW TO APPLY:
- To be considered, please complete a State of Texas Application for Employment and apply online at www.workintexas.com or Taleo.net (keyword search: TWC).
- TWC is not considering applications from persons who require immediate or future sponsorship for an employment visa to maintain work authorization eligibility on a full-time basis.
- A position utilizing this classification will be designated as security sensitive according to the Texas Labor Code, Section 301.042.