Network and Infrastructure Manager
Chicago, IL
| Senior Level
| Full time
Salesforce B2B Commerce Functional Architect
Digital Bus System Analysis Manager
|
Senior Level
|
Full time
Job No. R00256227
|
Multiple Locations
We are:
Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. Visit us at: www.accenture.com/song
Our Digital Commerce services create new, innovative customer journeys through bleeding-edge, end-to-end solutions that unify the digital and physical. Leveraging deep industry knowledge and expertise, we build connected and personalized customer experiences that catalyze customer buying decisions—at speed and at scale. We strategize, design, develop and implement omni-channel B2C and B2B commerce capabilities, platforms and systems. By improving digital channel maturity and delivering integrated experiences, we boost customer interaction and engagement, delivering tangible results and a better bottom line.
You are:
Have you developed a reputation for your ability to strategize, analyze, design and implement important B2B eCommerce initiatives? Do clients rely on you to create and communicate the detailed technology architecture and implementation strategy for the solution? If leading technical teams through the design and development of complex transactional systems sounds like a challenge you want to tackle, then we want to meet you.
The work:
Support and transform clients’ off-line (retail, catalog and phone) offerings into effective on-line commerce channels through innovative systems and process design, systems integration, and multi-channel marketing
Plans and performs analysis of eCommerce (Salesforce Commerce B2B) activities and/or functions and guides the subsequent design and implementation or improvement of existing eCommerce applications
Offers suggestions and recommendations during solution design and execution phase from a functional perspective to ensure business intent is understood by the project team
Serves as the bridge/translator between the business team and technical resources during development and implementation to ensure that requirements and dependencies are well understood
Assist with business process redesign, roadmap planning, loyalty programs, and identifying touch points through multi-channel applications
Assist clients to prepare for ongoing operations post-launch i.e., support preparation of staffing or change management plans
Mentor and coach team members by sharing perspective and knowledge of eCommerce initiatives and maintaining open dialogue with colleagues and clients
Support the development of strong client relationships by building trust, rapport and strong working relationships with key sponsors, stakeholders, and team members
Here’s what you’ll need:
5+ years of full lifecycle implementation experience using various SDLC methodologies
3+ years of experience in tactical deployment or re-launch of ecommerce applications, specifically Salesforce Commerce B2B
Bonus points if:
Bachelor's degree or equivalent (minimum 12 years) work experience
Knowledge of Commerce domain in general and B2B Commerce specifically. Understand unique aspects of B2B Commerce vis-a-vis' B2C Commerce.
Knowledge of B2B Commerce processes, capabilities. Knowledge of Commerce interactions and integrations (across domains/capabilities such as Service, OMS, ERP/Fulfillment, Fraud, Payment, Tax, Loyalty, Subscriptions etc.)
Be able to come up with B2B Commerce Test Scenarios and test cases- Identify and generate data that is needed for solution development and testing & support end-to-end testing and UAT
Knowledge of SF-B2B Commerce platform. Ability to setup and configure B2B Commerce using the Salesforce platform and work with developers and technical architects for capabilities that needs customizations
Knowledge of SF-Experience Cloud is a bonus
Knowledge of the SF data model and the interaction of various data entities in order to deliver Commerce capabilities
Ability to arrive at and provide solution options to Commerce problems including pros and cons, value case, recommendations
Ability to articulate, document and maintain requirements and requirements traceability
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired in California, Colorado, District of Columbia, Illinois, Maryland, Minnesota, New York or Washington as set forth below.
We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here.
Role Location Annual Salary Range
California $94,400 to $266,300
Colorado $94,400 to $230,000
District of Columbia $100,500 to $245,000
Illinois $87,400 to $230,000
Minnesota $94,400 to $230,000
Maryland $87,400 to $213,000
New York $87,400 to $266,300
Washington $100,500 to $245,000
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