WI3658435

1

High School Diploma/GED

High School Diploma/GED Equivalent

Unspecified

40

JOB REQUIREMENTS: As The Bank of You, North Shore Bank is about helping
families thrive, businesses grow and communities flourish. And it\'s our
employees that make the difference. With offices located throughout
eastern Wisconsin, we offer a work culture that has been recognized as a
Top Workplace eleven times by the Milwaukee Journal Sentinel. As a
mutual company, North Shore Bank isn\'t publicly-owned, which means when
we come to work every morning, our sole focus is on providing high-touch
service to our customers and employees, and supporting our local
communities. Are you looking for a company that places long-term growth
ahead of short-term profits? Where you can put your customers first and
think creatively to solve challenges? Where respect, integrity and being
true to your word are valued and rewarded? This is the place. SUMMARY:
Responsible for the coordination of the fixed activities of the Branch.
Performs office and administrative duties, resolves problems and
actively cross-sells bank products and services. Supports and
demonstrates the customer service standards set by North Shore Bank.
Acts in a supervisory capacity in the absence of the Branch Manager.
Some Lead Tellers are assigned as Area Lead Tellers; staff in these
roles are assigned a number of branch locations to support. ESSENTIAL
DUTIES AND RESPONSIBILITIES North Shore Bank\'s Position Descriptions
are intended to describe only the major responsibilities of the job. You
may be expected to perform other duties specified by your manager.
Everyone is expected to contribute whatever efforts necessary to operate
efficiently and effectively to insure the success of North Shore Bank.
Operations: In coordination with Branch Manager, disseminates all
operational changes/updates to branch personnel through staff meetings.
Serves the customer in a professional, courteous, efficient manner
through prompt handling of all teller functions. Ensures adherence to
NSB customer service standards with both internal and external
customers. Answers questions from prospects or customers and maintains
good customer relations; direct customers to proper employees for
answers to more complex problems and inquiries. Handles complex and
non-routine inquiries by tellers and customers concerning bank policy
and operating procedures; researches and solves customer\'s problems,
referring more difficult situations to the manager. Ensures that
standard operating procedures and security procedures are being followed
and provides guidance and training to branch personnel on operating
problems, exceptions and adjustments. Ensures that the bank assets, both
monetary and non-monetary are safeguarded by\... For full info follow
application link. Employment selection and related decisions are made
without regard to race, ethnicity, religion, gender, sexual orientation,
national origin, age, disability, genetic history, marital status,
military or veteran status, or any other characteristic protected by
law. \*\*\*\*\* APPLICATION INSTRUCTIONS: Apply Online:
ipc.us/t/0464D83A7A954BEE