As a Custody Officer, your main responsibility is to ensure security within and around the facility, maintaining order and safety for both staff and patients. You will be responsible for performing routine patrols, conducting searches, and responding to any disturbances or emergencies that may arise. Additionally, you will need to maintain detailed records of your activities, including any incidents or observations, to ensure compliance with established protocols and regulations.

You Matter

• Make a difference every day in the lives of the underserved
• Join a mission driven organization with a people first culture
• Excellent career growth opportunities

Join us and find a career that supports:
• Caring for overlooked, underserved, and vulnerable patients
• Diversity, equity, inclusion, and belonging
• Autonomy in a warm team environment
• Growth and training

Why Us

Now is your moment to make a difference in the lives of the underserved.
If there is one unifying characteristic of everyone on our team, it is the deep desire to make a difference by helping society's most vulnerable and often overlooked individuals. Every day we have the distinct honor and responsibility to show up with non-judgmental compassion to provide hope and healing to those who need it most. For those whose calling it is to serve others, now is your moment to join our mission to provide quality care to every patient with compassion, collaboration, and innovation, to live our mantra to “Always Do The Right Thing!”, and to collectively do our part to heal the world, one patient at a time.

How you make a difference

The Custody Officer (CO) maintains security and safety standards for all patients under their control. This includes conducting security checks and inspections of the entire working environment, and promptly correcting or reporting any deficiencies. The CO also prepares accurate written reports of daily activities, disciplinary infractions, accidents, and incidents. They prioritize developing and maintaining professional relationships with patients, supervisors, and other employees within the working environment. 

Key Responsibilities

• Ensures proper patient assignments and maintains order and control. 
• Maintains security and compliance with facility policies and procedures. 
• Prepares and submits reports in a timely and accurate manner. 
• Operates and maintains security devices and maintains safety and sanitation standards. 

• Responds to patient needs, conducts counts, makes inspections, and maintains a professional rapport with patients. 

Qualifications & Requirements

Education

• High School diploma or GED. College degree in related area preferred. 

Experience

• One (1) year experience in correctional, security or police work - two (2) of which has been in a medium/maximum security setting or three (3) of which have been in a secure setting. 

Licenses/Certifications

• Satisfactory completion of academic and on-the-job training as required for certification as a Custody Officer. 

We are an Equal Employment Opportunity / Affirmative Action Employer

We celebrate diversity and are committed to creating an inclusive environment for all employees.

We encourage you to apply! If you are excited about a role but your experience doesn't seem to align perfectly with every element of the job description, we encourage you to apply. You may be just the right candidate for this, or one of our many other roles.

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