OhioMeansJobs Medina County is recruiting on behalf of a local health care company
Title: Medical Receptionist
Shift: 1st Shift: Monday thru Saturday
Starting Pay Rate: $15.00 - $19.00/per hour
Qualifications:
- Ideal candidates have good problem-solving and analytical skills, an ability to work as a team member and are well-organized with strong attention to detail
- Experience with copiers/fax machines/scanners
- Insurance and insurance terminology knowledge
- EMR/ ECW/scanning/word/excel/ spreadsheets/tracking logs experience
- Requirements - Strong Communication skills, Strong team-Building skills, Ability to Multi-task, flexibility, Telephone skills, customer service skills, time management, organization, attention to detail, scheduling, word processing, professionalism, focus on quality, knowledge of basic computer software programs and knowledge of medical terminology
Responsibilities:
- The Medical Receptionist is responsible for administrative tasks, such as maintaining patient records, and performing front-desk tasks
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
- Assist Medical Assistant’s with Patient calls
- Optimizes patients' satisfaction, provider time by scheduling appointments in person, email or by telephone
- Maintains patient accounts by obtaining, recording, and updating personal and financial information
- Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims
- Protects patients' rights by maintaining confidentiality of personal and financial information
- Maintains operations by following policies and procedures; reporting needed changes
- Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area
- Contributes to team effort by accomplishing related results as needed
- Keeps medical office supplies adequately stocked by anticipating inventory needs, placing orders, and monitoring office equipment
- Responsible for keeping the reception area clean and organized
- Maintains an efficient schedule/scrubbing the schedule/ works the wait list/Follow-up list
- Enters all Insurance information proficiently without errors
- Call patients that No-Show or Cancel-keeps documentation list is being Followed up on
- Verifies patients insurance coverage