Director, Transit Asset and Maintenance Support

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Director, Transit Asset and Maintenance Support

Salary

See Position Description

Location

Suite 700, OR

Job Type

Non-Union Regular Full-Time

Job Number

24-00060

Department

Transit Systems and Asset Support

Division

Transit Systems and Asset Support

Opening Date

03/15/2024

Closing Date

Continuous

Description

TriMet is actively seeking a Director for our Operations Division, a role that is critical to both the strategic and day-to-day management of our transportation and maintenance operations. This key leadership position entails overseeing the development and execution of annual budgets, multi-year planning, and capital enhancements across our fleets and facilities, directly aligning with TriMet's strategic business objectives. You will play a pivotal role in advancing our organizational mission and executing special projects!
 
This role requires a strong commitment to safety, exemplified through leadership and the implementation of practices that prioritize safety as a fundamental aspect of all work activities. You will ensure cohesive planning and integration across the Operations division, encompassing departments such as Service Planning, Transportation Services, Maintenance, and interfacing with Strategic Planning, Financial Planning, and Information Technology, among others.
 
Responsibilities include managing overall operations performance, leading improvement initiatives like LEAN/Six Sigma, and overseeing budgetary and operational forecasting with a focus on cost containment and revenue enhancement. The role also involves directing the division's involvement in major capital construction projects, developing intergovernmental agreements, and providing oversight for large-scale initiatives.
 
You bring a strategic mindset to the development of performance objectives, quality standards, and compliance with regulatory requirements, fostering a culture of continuous improvement. Additionally, this position encompasses management responsibilities, including staff oversight, performance management, and professional development.
 
TriMet offers a unique opportunity to lead a critical division within an organization that is dedicated to providing exceptional public transportation services. If you are a strategic leader with a strong background in operations management and a passion for public service, we welcome your application.


Ensure a commitment to safety through consistent and professional behaviors in performance of job requirements that demonstrate safety is a fundamental value that guides all aspects of our work. 


Perform related duties as required. Serve as a good steward of TriMet by regularly utilizing our transit system to maintain a strong and current understanding of customers’ experiences and of TriMet’s product and service offerings.



Essential Functions

  1. Direct operational engineering configuration management and change management program. Oversee procedure development for agency preventative maintenance, failure maintenance, overhaul and obsolescence management, running repairs and equipment engineering analysis. Align document control practices with operational engineering and maintenance control best practices.
  2. Oversee and manage the work of direct reports including the managers and employees of Maintenance Control, Operations Engineering, State of Good Repair, Vehicles, MOW, Facilities, and program and project planning and execution teams.
  3. Manage, plan, direct, coordinate and review the work of assigned staff, including hiring, performance management, coaching and training. 
  4. Develop and implement all maintenance work activities to ensure they are completed on time, to appropriate compliance specifications, and improve the reliability of bus and rail operations upon completion. 
  5. Support operations maintenance by working with the Executive Director of Maintenance to develop and maintain a maintenance program for all modes including bus, rail, Maintenance of Way (MOW), and facilities. Direct the maintenance program with standardized maintenance inspections and assisting with plans , in order to create schedules to manage any backlog of maintenance. Support Maintenance to define and prioritize the projects related to State of Good Repair and help guide projects through the Capital Program.
  6. Create one maintenance control process to include prioritizing, planning, scheduling and completing all work activities in conjunction with the Maintenance Operations Division to balance work with staffing resources.
  7. Assist in the development and oversight of TriMet’s new maintenance management information system including the architectural design, standardization of attributes nomenclature, work types, priorities and work flow processes. Review and utilize the exiting maintenance management information system. Assist with future development of a new Enterprise Asset Management system.
  8. Work with Engineering and Construction and coordinate the State of Good Repair projects and create process for design review for major capital improvement projects to improve the reliability of the transit system.  
  9. Provide engineering and technical support to other departments including updating standard operating procedures, creating new training modules and design standards, updating preventative maintenance inspections, job plans and engineering standards, and guiding root failure analysis and the required follow-up.
  10. Manage and coordinate the delivery of engineering support services for TriMet Operation's rail systems and the work of engineers and technicians related to TriMet's existing rail systems.
  11. Analyze and resolve complex problems pertaining to the design and operation of rail system projects and other assigned projects. Manage and oversee testing and troubleshooting of existing traction power, signaling and communication systems. Review and approve systems integration test results.
  12. Coordinate the process for prioritizing a variety of State of Good Repair projects including track rehab, station renovation, Transit Center renovation and pavement renewal. Develop the implementation schedule and project timeline based on specific criteria including; useful life, condition, failure risk, and Transit Asset Management (TAM) reporting, funding, and customer impact.
  13. Assist the Safety and Security Division as needed in annual updates of TriMet's System Safety Program Plan and Security and Emergency Preparedness Plan, for TriMet light rail, bus extensions, Commuter Rail, and other major capital projects. Conceptualize and mobilize for incident recovery projects for rail.
  14. Coordinate consultants, assigned TriMet staff, and public and private agencies to ensure timely support and expected progress on a portfolio of internal and external project efforts as assigned. Coordinate with other departments and outside agencies on city-, county- and state-run projects that impact transit service. Enlist special or additional resources as needed to complete the work. Supervise planning, engineering, and construction work of consultants and TriMet staff.
  15. Provide senior level technical direction related to design and operation of bus and rail systems and other assigned projects. Including assisting design-reviews from a perspective of operations and life-cycle cost.
  16. Direct operations’ involvement in the development, implementation, and operation of the Operations and Maintenance plans for the Bus and Rail Replacement Services Teams (BRRST) and Federal Transit Administration (FTA) Operations and Maintenance Cost Plans for TriMet’s light rail, Commuter Rail, bus extensions, and other major capital construction projects.
  17. Oversee the BRRST and Technical Advisory Group (TAG) committee meetings for project construction activities that impact transit service. In addition, oversee the Readiness for Service Team (RFST) for project start-ups. Serve on the Rail Activation Committee (RAC) for rail system extension start-ups.

Position Requirements

A Bachelor's Degree in civil, electrical, mechanical or industrial engineering is required, with a Master's Degree being preferred.  

Eight (8) years of credited experience are required, with six (6) years of experience in bus and rail systems.  

Two (2) years lead or project management or staff management required.  

PE or PMP Certifications are preferred. 

Selection Criteria

Type of Position / Grade / FLSA
Grade 20, Exempt, Non-Union, Full-Time.

Salary Range
Minimum: $135,157.00
Maximum: $202,735.00

Salary offers will be determined by a candidate’s education, training and relevant experience. Any final offer of employment will fall within the range stated above.  For transparency, we choose to list the full available grade range, however, TriMet’s salary administration process will ultimately determine the final salary offered.

Selection Process

Candidates will be selected based at a minimum on the result of:
1. Application Review (please include: Cover Letter and Resume)
2. Panel Interviews
3. Reference Check

Supplemental Information
Make sure you describe in detail how your education, training and work experience fit with this role. You are encouraged to attach a resume, cover letter, training certificates and/or letters of recommendation with your application. You are permitted five attachments of less than 5MB each.

Internal applicants: Information in your personnel file will not be used in lieu of information requested on your application. Incomplete applications will not be considered.

If you are a qualified veteran and would like to apply for veterans' preference points, you will need to reflect your status on the application and attach supporting documentation at the time of application submission.

If you need accommodation under the Americans with Disabilities Act for any part of the application process, contact our Human Resources staff at 503-962-7505, or the TTY line at 7-1-1. Note that we require a minimum of two workdays' notice prior to the need for accommodation.

TriMet is an equal opportunity employer, committed to developing an organization that is reflective of and sensitive to the needs of the diverse community we serve, including veterans, the elderly, and individuals with disabilities.

ADA Statement
As applied to the workplace, applicants and employees must be qualified to perform the essential functions of the job with or without reasonable accommodation. Essential functions may include required job functions performed infrequently as well as production standards related to the quality and quantity of work.

If a person with a disability could meet job qualifications with a reasonable accommodation, TriMet will work with the employee to accommodate the need. If TriMet's accommodation is effective in allowing the employee to perform the essential functions of the job, it need not be the employee's preferred accommodation. 

Regular Full-Time or Limited Term Full-Time
Non-Union Employee Benefits
 
A regular full-time, non-union employee is an employee who works a minimum of 30 hours per week. A limited term, full-time employee must be hired for six or more months, have a predetermined ending date, and work a minimum of 30 hours per week.

Medical Plan Options
  • Regence Non-Union PPO 80/20 - Deductible: $300 Individual/$900 Family; Office Visit: 20%, after deductible; Out-of-Pocket Max: $2,300 Individual/$6,900 Family; Prescription Drugs: $10 Generic/$25 or 20% Formulary/50% Non-formulary. Benefits listed are for in-network, preferred providers.
  • Regence Non-Union Health Savings Account (HSA) - Deductible: $1,600 Individual/$3,200 Family; Office Visit: 20%, after deductible; Out-of-Pocket Max: $5,000 Individual/$10,000 Family; Prescription Drugs: 20%, after deductible. Benefits listed are for in-network, preferred providers.
  • Kaiser Permanente EPO - No deductible; Office Visit: $10 copay; Out-of-Pocket Max: $600 Individual/$1,200 Family; Prescription Drugs: $10 copay.
All medical plans include prescription drug and vision coverage.
 
Dental Plan Options
  • Delta Dental of Oregon, provided by Moda - Preventive Services paid at: 100%; Basic Services paid at: 80%; Major Services paid at: 50%; $2,000 max benefit per person/year; Orthodontia paid at: 50% to $3,000 lifetime max/person.
  • Kaiser Dental - $10 Copay; Preventive Services paid at: 100%; Basic Services paid at: 80%; Major Services paid at: 50%; $2,000 max benefit per person/year; Orthodontia paid at: 50% to $3,000 lifetime max/person.
Coverage Effective Date - Medical and dental insurance is effective first of the month following date of hire.  

Waive Medical and Dental Coverage - TriMet non-union, exempt employees who waive their medical and dental coverage through TriMet and provide proof of coverage outside of TriMet, will receive $250 per month as taxable income. 

Medical and Dental Rates – Non-union employees working 30+ hours/week pay 6% of the total monthly premium for medical and dental.  Non-union employees working 20-29 hours/week pay 25% of the total monthly premium.

Medical and Dental Rates – Non-union employees working 30+ hours/week pay 6% of the total monthly premium for medical and dental.  The rates below reflect the employee's portion of the monthly premium.

Rates effective January 1, 2024
Regence Non-Union 80/20 PPO
Employee: $ 46.02
Employee & Spouse: $ 96.62
Employee & Child(ren): $ 80.52
Employee & Family: $ 128.84

Regence Non-Union HSA
Employee: $ 40.16
Employee & Spouse: $ 84.34
Employee & Child(ren): $ 70.28
Employee & Family: $ 112.46

Non-Union HSA Employer Monthly Contribution
Employee: $ 62.50
Employee & Spouse: $125.00
Employee & Child(ren): $125.00
Employee & Family: $125.00

Kaiser Permanente EPO
Employee: $ 43.76
Employee & Spouse: $ 87.52
Employee & Child(ren): $ 78.78
Employee & Family: $ 131.284

Delta Dental of Oregon
Employee: $ 4.16
Employee & Spouse: $ 7.84
Employee & Child(ren): $ 7.88
Employee & Family: $ 11.84

Kaiser Dental
Employee: $ 3.96
Employee & Spouse: $ 7.50
Employee & Child(ren): $ 7.54
Employee & Family: $ 11.30

Employee Assistance Program (EAP)
TriMet employees have access to the EAP through Canopy.  The EAP is a free, confidential resource available to help employees (and their household members) with life's everyday issues.  It also provides many other services including, but not limited to: counseling sessions, webinars, financial coaching, home ownership program, and online access to a wealth of information and resources.

Wellness Program
TriMet supports health and wellness through our Wellness Matters Program.  Annual wellness offerings include: onsite biometric screening and flu shot clinics.

Flexible Spending Accounts
  • Health Care Spending Account - Allows employees to set aside pre-tax dollars to pay for medical, vision, and dental expenses not covered by their health plan.
  • Dependent Care Spending Account - Allows employees to set aside pre-tax dollars to pay for dependent care expenses.
  • Limited Flexible Spending Account - Allows employees enrolled in the Regence HSA plan to set aside pre-tax dollars to pay for vision and dental expenses not covered by their health plan.
Long-Term Disability Insurance
Available to eligible, non-union employees working at least 20 hours/week, 90-day waiting period, pays 60% of the employee's salary to a maximum of $10,000/month. 

Life and Accidental Death & Dismemberment (AD&D) Insurance
Basic Life and Accidental Death & Dismemberment (AD&D) Insurance - TriMet provides Basic Life and AD&D Insurance to assist employees and their families in the event of death or dismemberment.
Benefit Amount: 1x annual earnings, $150,000 max

Voluntary Life and AD&D Insurance - Employees may purchase additional life and AD&D insurance for themselves, spouse/domestic partner, and their child(ren).  Employees pay the full cost for this insurance and must elect coverage for themselves in order to elect coverage for their dependents.

Employees may purchase one or more of the following voluntary coverages:
Hospital Indemnity insurance helps keep your finances on track when you are in the hospital. It pays you or a covered family member directly and you can use it to help cover costs such as copays, deductibles and living expenses.
Critical Illness insurance can help with costs from a serious illness that your medical insurance does not cover. It pays you or a covered family member a lump sum to use toward expenses like deductibles, groceries or childcare during recovery.
Accident insurance can help with costs that medical insurance does not cover if you are hurt in an accident. It pays you or a covered family member directly and you can use it toward your deductible, copay or daily expenses during recovery.

Pension
Defined Contribution Plan 401(a)
TriMet provides a defined contribution pension plan to non-union employees. TriMet matches the equivalent of 10 percent of a non-union employee's base pay into an investment account each pay period. The employee also has the option of contributing up to 15 percent of his/her base pay pre-tax to the account each pay period. The employee directs the investment of the employee's individual account. The employee is vested in the account after three years of service.
 
Deferred Compensation Plan 457
A Deferred Compensation Plan Section 457 (a plan for public employees) allows the employee to build retirement savings with pre-tax dollars to supplement pension, Social Security and private investment.

Sick Leave
Employees receive 12 sick days of leave for a total of 96 hours (8 hours x 12 days) each January 1.  Unused sick leave can be carried over to a maximum of 1,700 hours (212.5 days).  Employees hired mid-year receive a prorated amount of sick leave for the first year hired. Upon separation, 60% of accrued sick leave is deposited into your 401(a) account up to a maximum of 1,700 hours.
 
Holidays
Non-Union employees have one day off with pay on each of the following holidays:  New Year's Day, Martin Luther King Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving, the day following Thanksgiving, and Christmas.
 
Personal Days
Each regular non-union employee is allotted six (6) personal days with pay to be used within the calendar year.  Employees hired mid-year receive a prorated amount of personal day for the first year hired.
 
Vacations
Employees accrue vacation eligibility for each continuous full year of service effective on the date of hire anniversary.  For employee hired on or after November 15, 2012, the following schedule will apply:
 
Years of Service                   Weeks of Vacation
Upon employment*                         3 weeks
After 3 years                                  4 weeks
After 8 years                                  5 weeks
 
*During the first year of employment with TriMet if employment is terminated the three weeks of vacation are not eligible for payout.  Other than during the first year of employment, if employment is terminated, both the employee's banked vacation, and the vacation that has accrued ratably since the employee's last date of hire anniversary is eligible for payout in accordance with this policy.
 
Free Transit Pass
All active employees, their spouses/domestic partners, and eligible* dependents are eligible for a photo identification badge, which is honored as a bus/MAX pass on all lines of the District.
*Child dependents are eligible for a free transit pass up to age 19, or age 24 if living at home and attending school full-time.
 
Frequent Flyer Mileage
Frequent flyer miles (miles flown on business or resulting from a business expense) may be applied to personal frequent flyer miles.
 
TEI Membership
TriMet's corporate fitness center (TEI) is available to employees, and their spouse or eligible domestic partner, at five locations.  Membership dues are only $13.00 per month for TriMet employees and an additional $6.00 per month for a spouse or eligible domestic partner.

NOTICE: The information contained in this document is intended solely to provide general information regarding the benefits offered by TriMet.  This information is subject to change at any time.
Revised: 12/12/2023

 

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