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Patient Service Representative - GREEN BAY, WI,

Job Information

Job Order ID :
WI3664637
# of Positions :
1
Minimum Education Level :
High School Diploma/GED
Experience Required :
Training :
High School Diploma/GED Equivalent
Duration :
Shift :
Unspecified
Hours per week:
40

Job Description

 
JOB REQUIREMENTS: PSR Overnight Supervisor Come work where we specialize
in you! We have nearly 2,000 reasons for you to consider a career with
Prevea Health-they\'re our employees. We\'re an organization that values
kindness, responsibility, inclusivity, wellness and inspiration. At
Prevea, we provide continuous education, training and support so every
member of the team contributes to our success. Together we are the best
place to get care and the best place to give care. Job Summary Assists
the Manager/Director in the development, organization, and
implementation of front-end revenue operations, reflecting a commitment
to Prevea Clinic\'s mission, vision, and values. Have responsibilities
for staff training, quality improvement, customer service, and
department planning. Sets the standard for exceptional customer
experience and acts as a liaison between patient and medical staff. What
you will do Identify, discuss, and counsel staff regarding patient care,
decision-making, staff related problems, personnel conflicts and
facilitate resolutions. Promote and encourage personal and professional
growth of staff to keep abreast of rules, regulations, and information
pertinent to the front-end operations. Demonstrates strong
organizational skills, effective priority setting, and follow through in
supervising the PSR staff. In the absence of the Manager, assumes duties
and responsibilities to provide continual support to employees of the
department. Handle cash in accordance with Prevea policies and
procedures. Review monthly schedules, distribute employee
correspondence, and assume responsibility for processing timecards for
dedicated areas. Supervise the collection of required payments,
including co-payments, outstanding balances, and payments due prior to
services being rendered in accordance with Prevea policies and
procedures. Assists with annual budget process and reviews budgets,
making the appropriate variance notes when needed. Assist in EPIC
schedule optimization by building and maintaining provider schedules
within their respective departments/areas. Identify, discuss, and
counsel staff regarding batch accuracy, error-free work, and compliance
with privacy and HIPAA laws. Participate in a weekly on-call rotation
that consists of all PSR Supervisors. Assist in any questions and or
concerns that night and weekend PSR\'s might have throughout Prevea.
Identifies and supports customer service initiatives of the clinic.
Perform PSR duties when necessary to assure patient needs are met.
Provide EPIC and computer support to staff, assist on-site staff
training, and assist with process development as needed. Communicate
latest information to staff in a time-sensitive manner while working
with respective departments to coordinate changes. Variable shifts
required, including evenings, weekends, and overnight\... For full info
follow application link. Prevea is an Equal Employment
Opportunity/Affirmative Action employer \*\*\*\*\* APPLICATION
INSTRUCTIONS: Apply Online: ipc.us/t/4F7E8DAF934149AD

Company Information

Name :
PREVEA HEALTH

Application Information

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