An employer is seeking an Application Support Engineer for a large financial client sitting in Chandler, AZ. This person will be joining the Global Payments team and will be supporting a java-based vendor application for Real-Time payments. Responsible for developing and delivering complex software requirements to accomplish business goals. Ensures that software is developed to meet functional, non-functional, and compliance requirements. Codes solutions, unit tests, and ensures the solution can be integrated successfully into the overall application/system with clear, robust, and well-tested interfaces. Familiar with development and testing practices of the bank. Contributes to story refinement/defining requirements. Participates and guides team in estimating work necessary to realize a story/requirement through the delivery lifecycle. Performs spike/proof of concept as necessary to mitigate risk or implement new ideas. Codes solutions and unit tests to deliver a requirement/story per the defined acceptance criteria and compliance requirements Utilizes multiple architectural components (across data, application, business) in design and development of client requirements. Assists team with resolving technical complexities involved in realizing story work. Contributes to existing test suites (integration, regression, performance), analyzes test reports, identifies any test issues/errors, and triages the underlying cause. Documents and communicates required information for deployment, maintenance, support, and business functionality. Participates, contributes, and can coach team members in the delivery/release (CI-CD) events. e.g. branching timelines, pull requests, issue triage, merge/conflict resolution, release notes. Individual contributor.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
HR@insightglobal.com.
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· Fluency in at least one programming language Python, Java
· Proficiency in scripting language Perl, bash
· Experience of Unix/Linux system
· Experience with relational database like Oracle
· Proficiency in CI/CD tool GitLab, Jenkins
· Experience with troubleshooting issues
· Good analytical skills and experience with troubleshooting issues
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.