Job Listing
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| Job ID: 13995908 |
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| Job Location: |
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| How to Apply: | To see employer contact information, log in or register. |
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| Job Title: | Jira Administration Team Lead |
| Work Type: | Work Days: Work Vary: Yes , Shift: Other, Hours Per Week: 40, Work Type: Regular |
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| Salary Offered: | Unspecified |
| Benefits: | 401(k) or other retirement, Dental Insurance, Health Insurance, Holidays, Sick Leave or PTO, Vacation or PTO, Vision Plan |
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| Physical Required: | Unspecified |
| Drug Testing Required: | Unspecified |
| Education Required: | High School Diploma/GED |
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| Experience Required: | Unspecified |
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| Required Skills: | Please see the job description for information about required job skills. |
| Preferred Skills: |
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| Job Description: |
About the Team
Are you passionate about streamlining processes and improving operational efficiency? Do you have a deep understanding of Jira and a knack for problem-solving? If so, we want to hear from you!
The Office of the CTO is seeking a highly motivated and results-oriented Jira Administration Team Lead to join our team. In this role, you will be responsible for leading an informal team of Jira administrators in the day-to-day operations and maintenance of our Jira instance, with a focus on Jira Boards, Task Manager, and Confluence and care for the launch of Atlassian Intelligence / AI components. You will work closely with stakeholders across the organization to ensure that Jira meets the needs of our users while also adhering to our established standards and best practices.
How you'll make an impact
Lead and manage / partner with a small team of Jira/Atlassian administrators (internal and external to the organization)
Oversee the continuous maintenance and optimization of our Jira instance, specified to WEX's needs and existing practice
Stay up-to-date with the latest changes in Jira software and best practices
Create and manage company-managed and team-managed project spaces
Respond to requests from users and stakeholders in a timely and efficient manner
Collaborate with cross-functional teams, such as the ITSM, SRE Team, Architecture team, and Agile Practices & Delivery team
Develop and implement process improvements to streamline Jira administration tasks
Measure and track the success of the Jira administration team
Identify and troubleshoot Jira-related issues
Document Jira administration processes and procedures
Experience you'll bring
Proven experience as a Jira administrator or in a similar role
Fluency in the WEX Jira and agile strategy, with preference for putting it into practice
In-depth knowledge of Jira configuration, administration, and best practices
Experience leading and managing a team, both informally and formally. Having the ability to influence without direct authority is a plus
Strong problem-solving and analytical skills
Excellent communication and collaboration skills
Ability to work independently and as part of a team
Proactive and results-oriented approach
Bonus points if you have:
Experience with Jira Work Management
Experience with scripting or automation tools
The base pay range represents the anticipated low and high end of the pay range for this position. Actual pay rates will vary and will be based on various factors, such as your qualifications, skills, competencies, and proficiency for the role. Base pay is one component of WEX's total compensation package. Most sales positions are eligible for commission under the terms of an applicable plan. Non-sales roles are typically eligible for a quarterly or annual bonus based on their role and applicable plan. WEX's comprehensive and market competitive benefits are designed to support your personal and professional well-being. Benefits include health, dental and vision insurances, retirement savings plan, paid time off, health savings account, flexible spending accounts, life insurance, disability insurance, tuition reimbursement, and more. For more information, check out the "About Us" section.
Salary Pay Range: $95,000.00 - $126,000.00
Equal Opportunity Employer/Vets/Disability
Refer to ID 78724832 when applying |
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