If you register with ConnectingColorado, you can search in proximity to your
home address. Otherwise, distance is calculated from a location based on your
IP address.
IT Service Desk Analyst II
Date Posted: 04/10/2024
Job #: 3034780
Location: Wheat Ridge
Company Description
We are SGS - the world's leading testing, inspection and certification
company. We are recognized as the global benchmark for sustainability,
quality and integrity. Our 99,600 employees operate a network of 2,600
offices and laboratories, working together to enable a better, safer and
more interconnected world.
Job Description
The IT Service Desk Analyst II serves as a Level 2 escalation point for the
SGS Global Service Desk. Under minimal supervision acts as an expert for
diagnosis and resolution of advanced technical issues with SGS Standard and
Laboratory specific PC hardware, software, or network/communications
tools & connectivity. Manages all aspects of regional PC asset lifecycle
including deployments, non-standard software installations, resolution of
security incidents, and refresh or retirement of aging assets.
Tracks, monitors, documents, and communicates with end-users for the
requests, issues and incidents through completion using ServiceNow
Completes assigned tasks in support of business-driven projects and
initiatives
Provides 'local onsite' assistance for employee incident resolution where
applicable
Provides 'local onsite' assistance to other IT teams and vendors when
...
To view more or apply for this job,
please register with Connecting Colorado.
OR
WARNING:
This link will take you outside of
Connecting Colorado:
