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Senior Customer Service Representative - GREEN BAY, WI,

Job Information

Job Order ID :
WI3672335
# of Positions :
1
Minimum Education Level :
High School Diploma/GED
Experience Required :
Training :
High School Diploma/GED Equivalent
Duration :
Shift :
Unspecified
Hours per week:
40

Job Description

 
JOB REQUIREMENTS: Location: Green Bay, WI Shift: 1st Shift Work model:
Hybrid Schedule: Full-time; Monday - Friday First Shift Job overview:
Schneider is seeking a Senior Customer Service Representative in Green
Bay, WI to be responsible for handling relationships with Schneider\'s
customers. The Senior Customer Service Rep will take care of tasks
related to processing and monitoring customer orders, managing freight
solicitation and negotiating market rates. Responsibilities: Monitor
customer freight to identify issues and improve efficiency. Recommend
adjustments as freight volumes fluctuate. Use a variety of technology to
analyze service issues and trends to determine solutions. Work closely
with leaders, teams and customers. Skills and qualifications: Have a
high school diploma or GED. One year of customer service experience
preferred. Have strong written and oral communication skills. Able to
manage multiple priorities. Pay and benefits: Associate will be provided
partial scheduled remote options after one year in role dependent upon
associate meeting the performance expectations of the role. Medical,
dental and vision insurance. Company-paid life insurance. 401(k) savings
plan with company match. Paid time off and paid holidays. Results-based
incentive pay program where you can earn above and beyond your base pay.
Tuition reimbursement. See full list of customer service benefits.
Diversity, Equality and Inclusion Our history has taught us that
treating everyone with dignity and respect is vital to our ongoing
success. We embrace and seek out diversity that is inclusive of thought,
race, ethnicity, national origin, sex, gender, gender expression, age,
religion, sexual orientation, ability, medical condition, veteran or
military status, experience and background. We find that this diversity
and openness ensures that all our associates have equal access to
opportunities and resources to contribute fully to the organization\'s
success, and it fuels innovation, improves strategic thinking and
cultivates leadership. PI239640983 Equal Opportunity Employer of
Minorities, Females, Protected Veterans, and Individuals with
Disabilities \*\*\*\*\* APPLICATION INSTRUCTIONS: Apply Online:
ipc.us/t/60DDE3B7358B47DF Qualified females, minorities, and special
disabled veterans and other veterans are encouraged to apply.

Company Information

Name :
SCHNEIDER NATIONAL CARRIERS INC

Application Information

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