WI3672892

1

Unspecified

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JOB REQUIREMENTS: Aon is Looking for an Account Specialist! We currently
have a career opportunity for an Account Specialist I (Client Service
Specialist) to work either virtual or hybrid out of our Lincolnshire, IL
office. Your impact as an Account Specialist: What the day will look
like Resolve inquiries associated with all aspects of Aon Client
Services (ACS) service delivery (e.g. output delivery, basic invoice
inquiries, etc.) and is accountable for more complex inquiries and
client projects. Identify and retrieve relevant compliance documentation
necessary to process renewals, invoices, surplus lines filing and any
other ACS deliverables. Perform necessary activities or support in
initiating a renewal, processing an invoice, issuing auto IDs,
processing surplus lines, issuing emergency certificates, resolving
premium account discrepancies, initiating endorsements, processing
vehicle suspensions and processing other client requests. Mentor and
assist junior staff with more complex account functions. React to field
office requests via Broker Desktop tools that require actions in a
timely manner. Ensure system of record (Bridge & Broker Desktop) is
accurate and current to ensure outputs and client deliverables will be
produced according to guidelines and policy detail. Liaise and be
responsive to inquiries from outsourced provider to manage and ensure
the timeliness and quality of outputs. Upload, index or attach documents
in Document Management System. Perform pre - renewal account review with
the field office to meet client expectations related to timelines and to
ensure accuracy of deliverables (certificates, invoices, endorsements,
etc.). Help colleagues troubleshoot and resolve client issues within the
ACS team.. Upon policy placement creates policy summaries, schedules of
insurance, calculates premium allocations, and provides quality review
of all post placement outputs. Manage; Monitor and complete special
client projects. Participate in office and client visits.Skills and
experience that will lead to success Commercial insurance experience a
plus; Ability to effectively communicate both verbally and written with
external and internal clients on client servicing activities Understands
operation processes and methodologies; proven ability to work
effectively with moderate guidance and supervision. Must have strong
Excel skills to import/export data, strong Word skills, some v-look up
experience a plus. Successfully operates in a fast-paced output driven
environment that requires staff members to multi-task, react quickly and
perform task that\... For full info follow application link. Aon
provides equal employment opportunities (EEO) to all employees and
applicants for employment without regard to race, color, religion,
creed, sex, sexual orientation, gender identity, national origin, age,
disability, veteran, marital, or domestic partner status. Aon is
committed to a diverse workforce and is an affirmative action employer.
\*\*\*\*\* APPLICATION INSTRUCTIONS: Apply Online:
ipc.us/t/347768AB5939466B