Job Information
Randstad US onsite call center 18 hour in Hide Away Hills, Ohio
onsite call center 18 hour.
hideaway hills , ohio
posted april 22, 2024
job details
summary
$18 - $18.01 per hour
temporary
high school
category office and administrative support occupations
referenceAB_4519566
job details
Dublin Call center Representatives Monday-Friday Work between the hours of 9:00 AM to 9:00 PM $18 an hour bilingual $19 an hour 40 hours a week Minimum of 1 year experience This Call center operates calls to handle potential claimant inquires and claims. The incumbent for this position is responsible for answering inbound and outbound calls, processing email, chat and callback interactions. • Professionally answer calls and address caller inquiries as needed. Route calls as needed to appropriate resource. • Perform research using available resources as needed to provide required information to callers. • Identify and escalate more complex issues to the research team • Complete necessary administrative work as needed and complete call logs accurately • Other projects as assigned by supervisor.
salary: $18 - $18.01 per hour
shift: First
work hours: 8 AM - 4 PM
education: High School
Responsibilities
• Professionally answer calls and address caller inquiries as needed. Route calls as needed to appropriate resource.
• Perform research using available resources as needed to provide required information to callers.
• Identify and escalate more complex issues to the research team
• Complete necessary administrative work as needed and complete call logs accurately
• Other projects as assigned by supervisor.
Skills
Active Listening
Empathy
Call Center
Basic Computer Skills
Spanish
Call Center Support
Telephone Etiquette
Qualifications
Years of experience: 1 year
Experience level: Entry Level
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
Applications accepted on ongoing basis until filled.
get in touch
we are here to help you with your questions.
CS
carla strizver
+1 813 903 7100 (tel:+1 813 903 7100)
carla.strizver@randstadusa.com