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Member Service Representative Or Senior - Loveland, CO - 743
Date Posted: 04/16/2024
Job #: 3046142
Location: Loveland
Company Description
Ent Credit Union exists to improve the financial quality of life of the people
we serve. This mission drives us every day, but we are more than our
mission. We're also individuals using our unique abilities to make our
organization, and the communities we serve, better than they were
yesterday. We're a not-for-profit that puts people above profits and
actively invests in our community. Our rapidly growing team is expanding our
reach to serve more people throughout Colorado. To spread our mission far and
wide, we need people like you. If you're interested in a paycheck with a
purpose, apply with us today. Our people make the difference, and we truly
believe you are our greatest asset.
Job Description
The primary purpose of this position is to provide superior member service;
driving member satisfaction and retention by helping members take full
advantage of Ent's full range of products and services. This is accomplished
through accurate and professional member transactions, enhanced member
awareness of existing products and services, and timely product or service
referrals. Additionally responsible to understand and comply with credit union
policies and procedures, as well as financial regulations to include BSA
(Bank Secrecy Act) and CFPB (Consumer Financial Protection Bureau).
The Member Service Representative must excel in service, quality
communication, product knowledge, and accuracy while meeting all
...
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