Job Listing
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| Job ID: 13984497 |
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| Job Location: |
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| How to Apply: | To see employer contact information, log in or register. |
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| Job Title: | Information Specialist - $300 Sign-On Bonus |
| Work Type: | Work Days: Work Vary: Yes , Shift: Other, Hours Per Week: 40, Work Type: Regular |
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| Salary Offered: | Unspecified |
| Benefits: | Unspecified. |
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| Physical Required: | Unspecified |
| Drug Testing Required: | Unspecified |
| Education Required: | High School Diploma/GED |
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| Experience Required: | Unspecified |
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| Required Skills: | Please see the job description for information about required job skills. |
| Preferred Skills: |
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| Job Description: |
Information Specialist - $300 Sign-On Bonus
Bloomington, MN, USA
Req #617
Tuesday, March 12, 2024
PURPOSE: To ensure guests have a positive shopping and entertainment experience by acting as the mall's front-line guest service ambassador.
ESSENTIAL DUTIES AND RESPONSIBLITIES:
Provide all callers and visitors to the guest service desks and kiosks with prompt and courteous service
Greet guests in a professional manner, providing requested information efficiently
Assist guests with the purchase of MOA gift cards, merchandise and rental items such as strollers and electronic carts
Oversee monetary transactions using a computerized point of sale system
Be able to account for all funds by accurately ringing sales and counting out
Ensure that all monetary transactions are completed using established cash handling procedures
Coordinate MOA lost and found program
Listen to guest issues and direct the matter to appropriate staff for resolution
Ensure overall cleanliness and safety of the work area
May provide support in other work areas as needed
Regular and consistent attendance.
Other duties as assigned.
PREFERRED SKILLS, KNOWLEDGE AND ABILITIES:
Must be at least 16 years of age
High School Diploma or equivalent
1-2 years post secondary education preferred
At least 2 years previous guest service experience
Previous cash handling experience required
Must possess outstanding guest service skills
Excellent written and verbal communication
Basic computer skills
PHYSICAL JOB REQUIREMENTS:
Perform repetitive motion (using keyboard) - Frequently
Stand and move - Frequently
Reach at or below shoulder level - Frequently
Stoop/Squat - Frequently
Push/Pull -- Frequently
Lifting/carry up to 40 pounds (strollers) -- Frequently
Kneel and bend - Occasionally
Reach at or above shoulder level -- Frequently
Handle larger items such as boxes or packages (strollers) - Frequently
Pay type: Hourly
Other details
Job Family
MOA
Pay Type
Hourly
Bloomington, MN, USA
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*Mall of America® is an EEO employer: women, minorities, the disabled and veterans are encouraged to apply.
Refer to ID 10276911 when applying |
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