Job Description

Brown University Health is looking for an enthusiastic, dedicated full-time Patient Service Specialist The successful candidate will be responsible for:

· Scheduling, referral management, check-out, triaging calls appropriately while managing a multi-line phone system.

· Scheduling appointments accurately and efficiently.

· Managing physician schedules by following up on patient no-shows.

· Demonstrating courteous phone manners and cooperative behavior towards patients, visitors, co-workers and providers.

· Performing duties as a team member, integrating activities with fellow employees and providers in all departments.

Qualifications:

· High School diploma or equivalent required.

· 2 years of prior medical secretary or medical office experience preferred

· Familiarity with using an electronic medical record (EMR) such as Athena, and a strong understanding of medical terminology is a plus

· Experience working with various insurance companies to obtain prior authorizations, plans and referral procedures strongly preferred.

We offer you:

· Paid time off ? Vacation, sick, holiday

· Medical, dental, vision and other elective insurance options

· Tuition reimbursement

· 401K with company contribution

· Supportive culture and professional development

· Internal growth opportunities

https://jobs.brownhealth.org/

Entity: Brown Health Medical Group