WI3665257

1

Vocational Degree

Associate Degree

Unspecified

40

JOB REQUIREMENTS: Ready for an adventure in IT? Veridian Homes, a
forward-thinking company passionate about smart growth and green
building practices, is on the lookout for an IT Specialist to join our
dynamic team! As our IT Specialist, you\'ll be the superhero behind our
computer, software, and network operations, ensuring our team can
conquer their daily business tasks with ease. If you\'re craving a fun
yet challenging role where you can make a real impact, keep reading!
Responsibilities of this position include, but are not limited to:
Actively diagnosing and responding to support tickets, incoming calls,
emails, and walk-up requests. Track and monitor the problem to ensure a
timely resolution and follow-up. Provide both in-person support and
support for remote team members. Training team members in the use of
equipment, software, and building security. Supporting Microsoft
products like Office365 and a variety of vendor applications.
Configuring and supporting Android and iPhone cell phones. Assisting our
team by providing audio/video conference support for presentations and
meetings. Interacting with vendors to facilitate repairs of hardware
(e.g., laptops, printers, etc.). Managing our inventory of hardware and
software assets. Supporting installs or upgrades of software and
devices. Performing system administration for various tools and
platforms. Documenting IT processes, workflows, and producing system
documentation. Rolling out the red carpet for new team members with
equipment setup, deployment, and orientation. Assisting with network and
service room maintenance as needed. Working closely with our Director of
IT and Managed Service Provider on escalated issues and projects.
Traveling to satellite office and Furnished Model locations.
Qualifications: An associate degree in information technology, computer
science, or related field preferred. 1+ years of experience in a
technical support role is required. Basic knowledge of IT systems,
including Windows operating systems, networking concepts, and
hardware/software configurations. Exposure to Microsoft 0ffice 365 and
Azure environment administration is preferred. Relevant certifications
(e.g., CompTIA, A+, Network+, etc.) would be a plus. Demonstrated
organizational skills with a keen eye for detail. Proven ability to
juggle multiple priorities while maintaining a positive attitude. Strong
interpersonal and teamwork abilities, with a knack for collaborating
with diverse personalities. An eagerness to learn and implement new
technologies and methodologies. A solutions-oriented mindset with a
passion for process improvement. Proficiency in diagnosing and resolving
basic computer technical issues. Flexibility to accommodate business
needs, including working outside regular business hours. Excellent
analytical and problem-solving capabilities. Self-motivated\... For full
info follow application link. Veridian Homes is an Affirmative Action
and Equal Opportunity Employer. \*\*\*\*\* APPLICATION INSTRUCTIONS:
Apply Online: ipc.us/t/FDD2E8D714594C91