Job Listing
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| Job ID: 14017876 |
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| Job Location: |
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| How to Apply: | To see employer contact information, log in or register. |
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| Job Title: | Fraud Investigations Associate |
| Work Type: | Work Days: Weekdays, Work Vary: No , Shift: First (Day), Hours Per Week: 40, Work Type: Regular |
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| Salary Offered: | Unspecified |
| Benefits: | 401(k) or other retirement, Clothing/uniform allowance, Dental Insurance, Health Insurance, Holidays, Sick Leave or PTO, Vacation or PTO, Vision Plan |
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| Physical Required: | Unspecified |
| Drug Testing Required: | Unspecified |
| Education Required: | |
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| Experience Required: | Unspecified |
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| Required Skills: | • High school diploma
• 3+ years of customer service experience
• 1 - 2 years of banking experience
• Use of Microsoft Office suite products - Excel, Word, PowerPoint, etc. |
| Preferred Skills: | • 1-2 years related banking experience in fraud, internal audit, risk or compliance areas
• Working knowledge of bank operation processes
• Knowledge of FiServ Premier application
• Knowledge of, or experience with UCC regulations and Regulation E |
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| Job Description: |
Reports to: Senior Fraud Analyst
Locations available: Big Stone City, Eagan, Ortonville, Redwood Falls, or Waseca
Position Summary/Purpose:
Minnwest is seeking an individual for a full-time Advanced Fraud Investigations Associate position in multiple Minnwest locations. Position is responsible for assisting in the monitoring of and the investigative with customers pertaining to fraudulent activity; providing Minnwest Bank customers with a professional and courteous knockout experience when dealing with suspicious activity. Execution of required actions to resolve customer issues and ensure risk mitigation, working to recover losses and maintain adequate controls. Must be professional, welcoming and responsive through all communication channels.
This position is the embodiment of Minnwest’s four core values: (1) the customer is our FIRST priority, (2) we will keep all the commitments we make, (3) we are the people who get things done, (4) we will work together as a team.
Refer to ID 1188 when applying |
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