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Job TitleCustomer Service Representative
OccupationInteract with customers to provide basic or scripted information in response to routine inquiries about products and services. May handle and resolve general complaints. Excludes individuals whose duties are primarily installation, sales, repair, and technical support.
Job Order NumberWV3701083
Post Date04/22/2024
Job LocationHurricane,West Virginia 25526-1231
CountyPutnam
Job Summary

Accepting applications for contract-to-hire Customer Service Positions to handle calls from customers inquiring about their electric service, bills, power outages, etc. You will be speaking with customers through inbound-only customer service calls, assisting them with questions regarding their service, bills, power outages, etc. In-depth training provided to help ensure you have the knowledge needed to be an expert with our customers! High school diploma or GED and 2+ years of experience working in complex customer service. Starting benefits include health insurance, life insurance and dental reimbursement. Full-time employment is contingent upon satisfactory performance. Once hired on permanently benefits for internal employees include paid holidays, vacation days, and sick time; comprehensive and affordable medical, dental, and vision benefits; 401(k) and retirement plan. Receive a raise every 6 months for 3 years and then the opportunity to earn an annual raise PLUS a bonus, tuition reimbursement, Opportunity for advancement, and Pet insurance. You will be working collaboratively in a team atmosphere with a casual dress code – jeans allowed.

Salary $17.00 / Hour
Pay On CommissionNo
Experience2Years
Educational DegreeGeneral Equivalency Degree
License/Certification RequiredN/A
Tools RequiredNo
Foreign Language SkillsN/A
Testing RequiredN/A
Minimum TypingN/A
Minimum Data Entry SpeedN/A
Hours Per Week40
Duration151+Days
Requires Evening WorkNo
Requires Weekend WorkNo
SummerNo
ShiftDay
Is Public Transportation available to job site?No

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