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Service Field Engineer
Date Posted: 02/28/2024
Job #: 2965745
Location: Denver
The Service Field Engineer (SFE) consults with Ford AV clients to help
maintain, diagnose, and repair their A/V systems. The SFE works with
Fords Customer Care Dispatch team and is responsible for providing quality
customer service to diverse clientele, utilizing hand tools and diagnostic
equipment, attending to service calls and work orders in a timely manner,
and repairing A/V systems and equipment. The SFE can expect to visit an
average of two to three client sites per day.
Qualifications:
Proven ability to diagnose and troubleshoot A/V or technology systems
Programming experience with Crestron/AMX
Prior experience installing/repairing commercial A/V (sound, video,
lighting, projection systems)
Experience processing work orders/Service tickets
Ability to communicate technical issues and resolution plans clearly both
verbally and written
Associates degree or higher in electronics or related field preferred
...
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