WI3657614

1

High School Diploma/GED

High School Diploma/GED Equivalent

Unspecified

40

JOB REQUIREMENTS: Overview Patient Registrar, Registration, Janesville,
PRN/Pool Schedule: Varies Mercyhealth Patient Registrars are responsible
for patient registration duties at Mercyhealth Hospital locations.
Patient Registrars will demonstrate behavior that reflects the
hospital\'s mission, vision and values. Patient Registrars will greet
patients or family members in the various hospital settings and assist
them in answering any questions or concerns they may have in person or
over the phone. This position is fast paced (sometimes chaotic) and you
will be the person patients and our clinical care teams rely on to get
patients entered or checked in within the electronic medical record to
get care started. As Mercyhealth Patient Registrars we are part of
Revenue Cycle and are responsible for accurate registrations, obtaining
insurance coverage, educating our patients on their financial
responsibilities and collecting applicable payments. To thrive in this
job, you will need to be confident with technology and typing; however
you don\'t need to have any previous experience or knowledge in
healthcare. Since some shifts are in an Emergency Department, you will
need to be prepared to see serious illness and injuries. This position
requires weekend and holiday rotations. Responsibilities \* Will engage
in positive interactions; demonstrate friendliness by smiling and making
eye contact when greeting all patients, visitors and customers. Provide
helpful assistance in anticipating and responding to the needs of our
patients, visitors and customers and staying calm under pressure to deal
effectively with difficult people. \* Participate in team building
activities, continuous quality improvement activities and educational
experiences in support of departmental or Mercyhealth initiatives. \*
Provides shadowing and training to new partners as identified by
leadership. \* Ability to use good judgment in highly emotional and
demanding situations. \* Responsible for arriving patient to the ER and
Urgent Care. \* Responsible for signing in or checking in hospital
outpatient visits. \* Identifies patients in need of immediate care by
visual assessment at time of registration, prioritizes patient
registration by severity of complaint, and monitors waiting area for
changing patient conditions and alerts triage RN to the need to
re-evaluate patients. \* Responsible for admitting all surgical and
direct admit patients. \* Schedules and checks in hospital outpatient
lab patients. \* Identifies and selects patient using department
required patient identifiers to select correct electronic medical
record. Thus reducing the chance for privacy, medical or duplicate
medical record errors. \* Responsible for entering patient\'s
complaints/symptoms and them in the appropriate order based on severity
of\... For full info follow application link. EOE&AA/M/F/Vet/Disabled.
Mercy is an equal employment opportunity employer functioning under
Affirmative Action Plans. \*\*\*\*\* APPLICATION INSTRUCTIONS: Apply
Online: ipc.us/t/01BA4C7611194E01