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Parking Customer Service Representative
Date Posted: 11/27/2023
Job #: 2813456
Location: Denver
The Department of Facilities Management supports the mission of the University
of Denver's physical resources in order to provide a healthy and safe
educational environment for campus community through services of the
departments of Capital Projects and Planning, Facilities Management,
Parking & Mobility Services, Auxiliaries & Real Estate, and Business
& Operatio
Position Summary
Performs a wide variety of front-line customer service to the University
community and external clients. Works in the public eye answering questions,
giving directions, fulfilling permit requests, and performing other such
duties as is consistent with customer service. Will also aid in the
coordination of special event parking and liaison between customers,
enforcement, and campus safety. Responsible for the management,
adjudication, and timely response to customers appealing parking citations.
May assist in training new office or field personnel.
Essential Functions
In addition to following the University of Denver's policies and
procedures, principal responsibilities include, but are not limited to:
* Performs a wide variety of front-line customer service to the University
community and external clients. Greets and provides information and materials
...
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