Position Title: Resident Assistant                                                                             

Employee Status: Non-Exempt                                  

Purpose/Summary Statement:

This position is responsible for providing direct care and assistance in activities of daily living to residents under the supervision of a licensed nurse in accordance with facility policies and procedures. Assists residents with dressing, bathing, toileting, oral care, transferring and transporting, eating and nutrition. Provides residents with comfort, assurance and emotional support and serves as the primary contacts with resident family members and visitors.

Essential Tasks and Functions:

• Perform care consistent with guidelines and directives as contained in the Individualized Care Plan and appropriate to the level of service.
• Conduct resident rounds as assigned to ensure residents are neat, clean, safe and comfortable.
• Identify resident problems and report them immediately to a charge nurse or licensed nurse on duty.
• Assist residents with impaired mobility, alone or with assistance of others.
• Initiate corrective actions as necessary and/or seek guidance from a licensed nurse.
• Document all care provided in resident record in a timely manner following facility procedures.
• Report changes in resident condition to licensed nurse, including but not limited to changes in food or liquid intake, toileting, vital signs or behavior.
• Make sure residents have easy access to call lights and that call lights are functioning properly.
• Respond to resident call lights and assist coworkers to ensure resident requests for assistance are answered promptly and thoroughly.
• Assist residents with meals, including transportation to meals and/or feeding residents unable to feed themselves. Monitor resident intake of food and liquids and encourages residents to eat when appropriate.
• Provides assistance with toileting to ensure residents are clean and dry.
• Observe infection control procedures.
• Perform simple housekeeping tasks to ensure that resident rooms and common areas are free of trip risks or other safety hazards.
• Participate in the development of an individualized plan of care for assigned residents.
• Assist new employees in acclimating to facility policies, procedures and routines.
• Demonstrates genuine care for residents through compassion, kindness and gentleness.
• Assist Nurses and Admissions staff in following facility procedures for admission, transfer and discharge.
• Consistently work cooperatively with residents, charge nurses, other RA's, other departments, outside caregivers, families and vendors.
• Accept assigned duties in a cooperative manner.

Employee and Resident Safety:

• Follow all safety rules, policies and procedures, including building security procedures.
• Know and follow facility emergency/disaster response and evacuation procedures.
• Participate in safety events, use assigned safety equipment and PPE and encourage coworkers to work safely.
• Report observed accidents, injuries or near misses and ensure potentially unsafe conditions are corrected, either by yourself or by a qualified person.

Kingston Mission and Approach:

• Treat residents, guests and coworkers with courtesy and genuine care.
• Resolve differences in a manner that strengthens the team.
• Accept responsibility for own behavior and not shift blame to others.
• Be flexible and open to working in a changing environment.
• Recognize the contributions of co-workers.

Customer Service Expectations:

• Perform duties in pleasant, friendly manner.
• Greet residents and guests by name.
• Respond positively, effectively to requests for assistance in a timely manner.
• Notify supervisor and upper management of resident or family member concerns, complaints or requests for information.
• Provide factual information in diplomatic way.

Personal Accountability Expectations:

• Follow work rules and policies and procedures outlined in Employee Handbook.
• Complete assigned education and in-service training timely.
• Report to work on time and as scheduled.
• Ensure confidentiality, which includes maintaining a workplace free of gossip and rumors.
• Protect resident rights, report any suspected violations immediately to Management.

Position-Specific Requirements:

• Follow established facility policies and procedures to provide treatment to residents in accordance with physician orders and the resident care plan.
• Provide emergency care to residents when needed.
• Participate in the supervision and oversight of care provided to residents.

Qualifications:

• High School diploma or G.E.D.
• No past experience required, but experience in Long-Term Care and/or in senior programming is desired.
• Must be able to speak, read and understand English, follow written and verbal directions and be able to write legibly. Must have computer skills sufficient to enter and retrieve information from a computerized resident charting program and to take courses on a web based employee training program.
• Have a positive attitude toward the elderly.
• Requires constant physical activities. Visual acuity to determine the accuracy, thoroughness and quality of work assigned. Aural acuity to receive detailed information through oral communication, often from persons with speech impairment. Must be able to express or exchange ideas by means of spoken word, often with residents with hearing impairments.
• Must be able to lift and move 50 pounds occasionally, and occasionally bear weight of 100 pounds or more.

Interested candidates may apply online at: https://www.kingstonhealthcare.com/careers