This is a hybrid position, both in-office and remote.
Delta Dental of Michigan, Ohio, and Indiana is a leader in dental benefits, plus so much more.
We improve oral health through benefit plans, advocacy and community support, and our corporate giving builds healthy, smart, vibrant communities for all. We devote our time, talents and financial resources to improve oral and overall health, and we invest in initiatives that support youth, education, workforce and economic development.
We are a force for good--part of the reason why employees find working at Delta Dental fulfilling. Delta Dental companies nationwide comprise the Delta Dental Plans Association, which provides coverage to more than 83 million Americans and operates two of the nation's largest networks of participating dentists. For more, visit www.deltadentalmi.com and www.vibrantcommunities.com, and apply online at www.deltadentalmi.com/careers.
Job Summary:
Administers Hypervisors and provides 3rd level support and project work.
Primary Job Responsibilities:
- Works as second level for Ivanti requests for servers builds including all needed documentation that would follow a server build.
- Provides support for monthly patching of server infrastructure including and not limited to any meeting or requests for more information on patching.
- Works on automation of tasks using Bash, Python, and other systems as requested.
- Administers hardware and hypervisors including but not limited to provisioning, patching, and configuration.
- Trains Associates on how technology functions in a more in-depth fashion and how it is enhanced to address unique Delta Dental business or technical requirements.
- Primary owner of the creation of Work Instructions and validation of Work Instructions and/or procedures annually or as appropriate for update.
- Participate in the on-call rotation.
- Following ITSM processes, manage Linux and other systems including, Incident, Problem, and Change processes.
Perform other related assigned duties as necessary to complete the Primary Job Responsibilities as described above.
