Career Services Coach

Wyomissing, PA
Full Time
Operations
Mid Level

Career Services Coach  

Role Summary  

Our client seeks a Career Services Coach to join their rapidly growing team. The Career Services Coach is responsible for effectively and strategically providing ongoing career development and employability coaching to active students and alums by using classroom presentations, workshops, one-on-one coaching sessions, and professional assessments. The Career Services Coach will work directly with the Director of Career Services, other Career Services staff members, and other campus departments to assess student progress throughout the program.   

Additionally, the Career Services Coach will schedule and conduct face-to-face or virtual mock interviews, contact unplaced graduates weekly, provide resume writing assistance, provide job search guidance to graduates, and assist with on-campus events such as career fairs and Program Advisory Committee meetings. The Career Services Coach is responsible for timely and accurate documentation of all active students, graduates, and employer communication. In addition, the Career Services Coach will be responsible for tracking all unplaced graduates, including the graduates' employment criteria and needs.  

Key Responsibilities  

  • Conduct community and employer outreach to identify viable employment opportunities for students and graduates within their chosen field and ensure ongoing communication with students and graduates  

  • Coordinate and conduct scheduled resume preparation, interview techniques, job search/research, and other professional development sessions  

  • Collect graduate employment qualifications and criteria to determine the most appropriate employment assistance path  

  • Provide availability and opportunities to conduct one-on-one coaching sessions with students and graduates  

  • Assist in proactive job search efforts by providing job leads, resources, and online application assistance to generate employment opportunities  

  • Support the team in completing Employment Verification documents and accurate data entry.  

  • Maintain organization of student records and processes necessary to ensure compliance with regulatory and accreditation agencies  

  • Document in CampusVue all correspondence between the department and students/graduates/employers  

  • Maintain the strictest confidentiality with school information, including but not limited to regulatory information, student accounts, balances and payment history, and exposure to personal information, including names, addresses, phone numbers, birthdays, and Social Security numbers  

  • Participate and plan ongoing student engagement activities  

  • Assist with Externship responsibilities when required  

  • Participate in various school events as required  

  • Other duties as assigned by management  

Skills & Qualifications  

  • Associate degree in Business, Human Resources, Communication, or a related field from an academic institution accredited by an accrediting agency that is recognized by the Department of Education or comparable related work experience  

  • One year of work experience in recruiting, staffing, human resources, counseling, or business  

  • Work experience in developing community connections  

  • Proficiency in working with Google  

  • Excellent organizational, interpersonal, and communication skills  

  • Strong commitment to customer service and public presentation skills  

  • Demonstrate ability to collaborate with internal and external customers and teammates  

  • One year experience in career/employability training and interviewing is preferred  

  • One year experience working in a call center or in a staffing/placement service  

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