Workforce Development Program Coordinator

Position Summary

Essential Duties and Responsibilities

• Collaborate with management, administrators, volunteers, and other stakeholders to implement and grow AUTMite services and programs.
• Efficiently operate AUTMite programs by having regular interaction with AUTMites to ensure they are receiving hard and soft skills training, mentoring, exposure to networking and events, on-the-job training, and community service opportunities.
• Report regularly on AUTMite status to leadership and track the information in our CRM Microsoft Dynamics.
• Ensure AUTMite exposure to and registration for wraparound services.
• Ensure AUTMite placement in jobs and attendance at events.
• Compile and evaluate data to analyze challenges, ensure compliance with grant funding and organization policies, track and monitor program parts and results.
• Respond to issues and concerns involving AUTMites, volunteers, and external partners. Address community concerns and requests.
• Follow processes, plans, and procedures regarding AUTMite recruitment, placement, retention, progress to completion and employment.
• Manage risk, resources, dropout prevention and data analysis; innovate.
• Manage and work with staff to identify AUTMites who are not making adequate programmatic progress and design appropriate interventions.
• Suggest processes to improve program functions.
• Build relationships with partners, peers, vendors, and other stakeholders.
• Strengthen processes that enhance volunteer engagement.
• Promote company culture and strategic vision.
• Brainstorm comprehensive goals for performance and growth.
• Brainstorm strategies to steer the company in a positive direction.
• Create spreadsheets, reports, and other documents.
• Analyze, synthesize, and course correct based on data and metrics.
• Design and implement sound business strategies, plans, and procedures.
• Drive the company's operating capabilities to result in AUTMite satisfaction and retention, completion, to increase all stakeholder engagement, and to achieve company goals.
• Report about programming accurately and regularly.
• Assist with marketing initiatives and promotion.
• Participate in expansion activities (partnership building, establishing strategic alliances, etc.).
• Manage relationships with interns, partners, consultants, governments, and other stakeholders.
• Manage relationships to cultivate present and future opportunities.
• Attend and participate in regular meetings.
• Perform other duties as assigned.

Minimum Qualifications (Knowledge, Skills, and Abilities)

• Bachelor's degree in business administration or related major, or equivalent combination of education and experience. 
• 3+ years of relevant work experience as program coordinator, case manager, or a relevant position, required.
• 2+ years of relevant work experience in program delivery, preferred.
• Experience managing staff and vendor relationships, required.
• Knowledge of workforce development laws and regulations, training programs, sought-after industry skills, and pathways toward various technology industry careers.
• Must be PC and technology proficient and engaging when conducting presentations.
• Able to complete work in a timely, accurate, and thorough manner and to be conscientious about assignments.
• Effective verbal and written communication skills with superiors, colleagues, and individuals internally and externally.
• Able to be professional in dealing with others and adroit at maintaining constructive working relationships.

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job (in a non-virtual setting; currently this position is hybrid with time expected at our office). Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Able to lift up to 20 lbs.

• Standard office environment (currently this position is hybrid with time expected at our office).

Travel
Dependent on business needs.

This job description should not be construed to imply that these requirements are the only standards for the position. Incumbents will follow any other instructions and perform any other related duties as may be required. AUTMHQ has the right to revise this job description at any time. AUTMHQ is an “at will” employer and as such, neither this job description nor your application constitutes any form of contractual arrangement between you and AUTMHQ.

Equal Opportunity Employer