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Director of Patient Care

Posting Details

Position Information

Fiscal Year 2023-2024
Position Title Director of Patient Care
Posting Category Staff
Department Clinics
Posting Number U240020
Posting Link https://www.ubjobs.buffalo.edu/postings/49191
Employer UB Foundation Activities
Appointment Term
Position Type
Posting Detail Information

Position Summary
The School of Dental Medicine (SDM) Dental Clinic is seeking a Director of Patient Care to oversee both the patient outreach programs and clinical dental staff. The Dental Clinic is an integral portion of the student experience and serves the Buffalo community through patient care and outreach. This position will supervise Dental Care Coordinators, Dental Hygienists, and Dental Assistants. The Director will report to the Associate Dean for Clinical Affairs and will work closely with others on the leadership team including, but not limited to the Program Directors and clinic administrators. This position will collaborate to ensure the highest quality patient care is a priority.

The Director’s primary responsibilities are as follows:
  • Drive process improvement in the patient care life cycle to achieve high patient satisfaction.
  • Responsible for staff management of the Pre-Clinic Senior Dental Assistants, Post Graduate Dental Assistants, Dental Hygienists, and the Dental Care Coordinators.
  • Oversight of operations for various outreach programs including, Schools Based Health Programs, Mobile Dental Units, Veterans Programs, and Give Kids a Smile.
  • Collaborate with faculty leads and program directors to ensure clinic staffing levels are adequate to deliver excellent patient care.
  • Ensure patient care and satisfaction is consistent and of the highest quality so that both student and patient are treated correctly and pleased.
  • Advance strategic objectives as defined by the Associate Dean and SDM.
  • Collaborate with business and operations departments on Human Resource and Finance procedures. This includes, but is not limited performance programs and evaluations, recruitment, retention, and professional growth/development.
  • Serve on various SDM committees related to clinical operations and SDM objectives.


Outstanding Benefits Package
Working at UBF comes with benefits that exceed salary alone. There are personal rewards including comprehensive health and retirement plan options. We also focus on creating and sustaining a healthy mix of work, personal and academic pursuit – all in an effort to support your work-life effectiveness. Visit our UBF benefits website to learn about our benefit packages.

About The University at Buffalo
The University at Buffalo (UB) #ubuffalo is one of America’s leading public research universities and a flagship of the State University of New York system, recognized for our excellence and our impact. UB is a premier, research-intensive public university dedicated to academic excellence. Our research, creative activity and people positively impact the world. Like the city we call home, UB is distinguished by a culture of resilient optimism, resourceful thinking and pragmatic dreaming that enables us to reach others every day. Visit our website to learn more about the University at Buffalo.

University at Buffalo is an affirmative action/equal opportunity employer and, in keeping with our commitment, welcomes all to apply including veterans and individuals with disabilities.
Minimum Qualifications
  • Bachelor’s degree in a related field, two+ years of experience in the dental or healthcare industry, management and patient experience.
Preferred Qualifications
  • Master’s degree in health administration, business, or related field.
  • Five + years of experience in dental or healthcare patient experience.
Physical Demands
Salary Range $80,000 - $100,000
Additional Salary Information The salary range reflects our good faith and reasonable estimate of the possible compensation at the time of posting, the role and associated responsibilities, and the experience, education, and training of the selected candidate.
Type Full-Time
Campus South Campus
Posting Alerts
Special Instructions Summary
Is a background check required for this posting? Yes
Background Check Notification For non-internal applicants: a selected candidate will have to complete and pass a background check prior to appointment.
Contact Information

Contact's Name Matthew Delaney
Contact's Pronouns
Contact's Title SDM Unit Business Officer
Contact's Email delaney1@buffalo.edu
Contact's Phone 716-829-3733
Posting Dates

Posted 03/20/2024
Deadline for Applicants Open Until Filled
Date to be filled 05/01/2024
References

Number of References Required 3
Reference Cutoff Date
Instructions to Applicant

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * Please indicate your current employment affiliation with the University at Buffalo.
    • Faculty
    • Faculty Student Association (FSA)
    • Research Foundation Employee
    • State Classified
    • State Professional
    • UB Foundation
    • TA/GA
    • Student
    • No Current Employment Affiliation
  2. * How did you first hear about this employment opportunity?
    • AcademicKeys.com
    • CareerExposure.com
    • CareerWomen.com
    • Chronicle of Higher Education
    • DiversitySearch.com
    • GoogleJobs.com
    • HERCjobs.org
    • HigherEdJobs.com
    • IMDiversity.com
    • Indeed.com
    • LinkedIn.com
    • MBACareers.com
    • Conference
    • Personal Referral
    • UBJobs.buffalo.edu
    • Other

Documents Needed To Apply

Required Documents
  1. Cover Letter
  2. Resume
Optional Documents