Service Desk Technician

One of Insight Global's clients is seeking an AV Support Technician local to Malvern, PA. This candidate must come on-site 5x a week Monday - Friday to Malvern. Below is a brief list of responsibilities:

- Provide AV Support onsite and support staff/events team to accommodate events and meetings

- Work alongside the Service Desk team and provide any additional help

- Provide equipment checks and getting ahead of power outage technical issues

- Reviewing policies and working on the editorial side of the house

- Daily conference equipment room checks to ensure that meeting rooms are fully functional

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

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2-5 years of Service Desk/Help Desk experience

1+ years of experience working with AV equipment in conference room setting

Troubleshooting experience

Windows and MAC experience

Bachelor's Degree in Computer Science or related field

IT Security experience

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.