Indicates whether if this vacancy posting is part of the NY HELPS Program.NY HELPYes

The agency in which the vacancy exists.AgencyTaxation & Finance, State

The job title for the vacancy.TitleBusiness Systems Analyst 1 (NY HELPS)

The job title for the vacancy.Occupational CategoryOther Professional Careers

The salary grade for this vacancy. Salaries are determined by salary grade and bargaining unit.Salary Grade18

The collective bargaining unit to which this vacancy is assigned.Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)

The minimum and maximum of the salary range for this vacancy.Salary RangeFrom $65001 to $82656 Annually

Indicates whether this job is full-time or part-time. If the job is part-time, an estimated percentage will be provided. Employment Type Full-Time

This indicates the type of job, typically permanent, temporary, or provisional. 'Provisional' means that the appointment will be temporary until the incumbent takes and passes an appropriate civil service examination. Appointment Type Permanent

Jurisdictional class is the indicator for how this job can be filled. The classified service is governed by the Civil Service Commission, and consists of competitive, non-competitive, exempt, and labor classes. 'Competitive class' indicates that the applicant must take and pass an appropriate civil service examination. 'Non-competitive class' indicates that the applicant's qualifications will be evaluated without a civil service examination. 'Exempt class' indicates that the applicant will be evaluated by methods other than competitive or non-competitive, and that incumbents will not be granted tenure. 'Labor class' requires that applicants possess skills or other physical characteristics that cannot effectively be evaluated by other means. The unclassified service is legislatively defined, and includes such positions as elected officials, department and agency heads, and all academic personnel in public schools, colleges, and universities. Jurisdictional Class Competitive Class

Estimates the percentage of time incumbents of this vacancy will be required to travel. Travel Percentage 0%

This provides information on the expected workweek. Workweek Mon-Fri

The number of hours in the workweek, typically 37.5 or 40 for full time, or any other number for part time.Hours Per Week 37.5

Workday

The start time for this vacancy. If the agency employs flextime, this will be the earliest time this vacancy's shift can start. From 9 AM

The end time for this vacancy. If the agency employs flextime, this will be the latest time this vacancy's shift can end. To 5 PM

If checked, the agency allows flextime. Flextime allowed? Yes

If checked, this vacancy includes mandatory overtime. Mandatory overtime? No

If checked, this agency allows compressed workweek scheduling. Compressed workweek allowed? No

If checked, this agency allows telecommuting for this position. Telecommuting allowed? Yes

The county in which the vacancy is located. County Albany

The street address where the vacancy is located. Street Address WA Harriman State Office Campus

The city where the vacancy is located. City Albany

The state where the vacancy is located (the default is New York). StateNY

The zip code where the vacancy is located. Zip Code12227

The duties that the incumbent of the vacancy will be expected to perform. Duties Description The incumbent will be required to:
• Act as a liaison between Civil Enforcement Division (CED) Management, Office of Human Resources Management (OHRM), and Office of Information Technology Services (ITS) (and outside vendor) staff;
• Develop and maintain process documentation, testing plans, and instructional material;
• Evaluate processes to identify problems, risks, compliance with department initiatives, and potential improvement areas;
• Develop and prepare reports pertaining to various performance measures for CED;
• Provide support for all CED areas including, but not limited to hiring new staff, access requests, evaluation tracking, equipment maintenance, and resolving issues;
• Maintain IVR, phone, and recording systems and monitor call volume;
• Maintain CED’s internal knowledge base website: create and update content, liaison with various CED and Department areas for content review and updating, resolve application issues, and maintain related database tables;
• Maintain CED content for the Department of Taxation & Finance (DTF) employee intranet and the public website;
• Supervise subordinate staff when required;
• Comply with OHRM; Diversity, Equity & Inclusion; Code of Conduct; Ethics; Internal Control rules, policies and procedures; and
• Adhere to the Department's time and attendance rules and regulations.

The minimum qualifications required for this vacancy. Minimum Qualifications This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS).

For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply.

At a future date, it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in an NY HELPS title, employees may take part in any promotion examination for which they are qualified.”

NON-COMPETITIVE MINIMUM QUALIFICATIONS:

Business Systems Analyst Trainee 1:

Bachelor’s degree or higher

Business Systems Analyst Trainee 2-:

A bachelor's degree and one year of professional business analysis experience, which includes: eliciting requirements as the foundation for the solution to the organization's business needs; identifying solutions aimed at improving the efficiency and effectiveness of the system, business process, or product/service to fulfill the business requirements; describing in a written document what the system, process, or product service must do in order to satisfy the established business requirements; validating requirements throughout the product/system development life cycle (SDLC); and developing test plans/scenarios and logical designs, testing the scenarios, reviewing test results, identifying constraints and risks, and/or communicating with stakeholders.

Business Systems Analyst 1- journey level-

A bachelor’s degree or higher and two years of professional business analysis experience where your primary duty was performing three of the five following activities:


1.Using business analysis techniques to elicit requirements as the foundation for the solution to the organization’s business needs (e.g., workshops, focus groups, interviews, observation, brainstorming, surveys/questionnaires, or JAD Sessions).

2.Using business analysis techniques for the purpose of identifying solutions aimed at improving the efficiency and effectiveness of the system, business process, or product/service to fulfill the business requirements (e.g., Data Flow Diagram, Business Process Model, Root Cause Analysis, Fish Bone Diagram, Context Diagram, Business Process Flows, or Fit-Gap Analysis).

3.Describing in a comprehensive written document what the system, process, or product service must do in order to satisfy the established business requirements; this includes creating, updating, and maintaining documentation through the system development life cycle (e.g., Business Case, Use Case, Business Requirement Document [BRD], Fit-Gap Analysis, Impact and Feasibility Analysis, or Change Management Analysis).

4.Validating requirements throughout the product/system development life cycle (SDLC) including all changes to the processes that would enable an organization to achieve its goals.

5.Verifying requirements throughout the product/system development life cycle (SDLC) to ensure they perform to the required specifications and are capable of achieving the design capabilities; this includes developing test plans/scenarios and logical designs, testing the scenarios, reviewing test results, identifying constraints and risks, and/or communicating with stakeholders.

Examples of non-qualifying experience include but ARE NOT limited to:
• Conducting or overseeing operational audits or audits of internal controls to develop audit reports and make recommendations to management regarding policies, practices, procedures, and resources.
• Responsibility limited to forms design and changes to forms.
• Business related operational responsibilities, including serving internal and external customers, using a business system in the performance of daily operational duties, managing staff with business responsibilities, etc.
• Information technology-related responsibilities such as hardware installation, network configuration, software administration and programming.
• Development of instructional materials and classroom training.
• Help desk duties including troubleshooting, resolving user issues, and providing customer service.


PROOF OF DEGREE IS REQUIRED WITH YOUR APPLICATION: PLEASE INCLUDE YOUR UNOFFICIAL TRANSCRIPTS, DIPOLMA, OR EDUCATION EVALUATION SHOWING YOUR DEGREE WAS AWARDED.
_____________________________________

COMPETITIVE MINIMUM QUALIFICATIONS
• Reachable on the appropriate Civil Service Eligible List for this title and location.

OR

• Current New York State employee eligible for transfer in accordance with Civil Service Laws, Rules, and Regulations.

Desired Competencies
• Strong attention to detail and problem-solving skills
• Experience with Cognos, Adobe and Microsoft Office products: SQL Server, Access, Word, Excel, PowerPoint, and Visio
• Experience with HTML, CSS and JavaScript or similar programming languages
• Strong verbal and written communication and clear-language skills

Additional comments regarding the vacancy. Additional Comments Telecommuting will be discussed at the interview.

Note: Advanced placement in a traineeship is at the discretion of the hiring agency

PROOF OF DEGREE IS REQUIRED WITH YOUR APPLICATION: PLEASE INCLUDE YOUR UNOFFICIAL TRANSCRIPTS, DIPOLMA, OR EDUCATION EVALUATION SHOWING YOUR DEGREE WAS AWARDED.

New York State is an equal opportunity employer. It's the policy of the state of New York to provide for and promote equal opportunity in employment, compensation, and other terms and conditions of employment without discrimination on the basis of age, race, color, religion, disability, national origin, gender, sexual orientation, marital status, or an arrest or criminal conviction record unless based on a bona fide occupational qualification or other exception.

Some positions may require additional credentials or a background check to verify your identity.

The name of the contact person for this vacancy. Name Kacey Eutermarks

The telephone number to use for questions about this vacancy. Telephone 518-402-2871

The fax to use for this vacancy. Fax

Email address for emailing applications, or to ask questions about this vacancy. Email Address External.Application@tax.ny.gov

Address

The street address of the contact for this vacancy. Street WA Harriman State Office Campu

The city for the contact for this vacancy. City Albany

The state of the contact for this vacancy (the default is New York). State NY

The zip code for the contact for this vacancy. Zip Code 12227

Instructions for potential applicants.Notes on ApplyingQualified candidates should copy the below web address into your browser to complete the online application for the Department of Tax and Finance. Within the application, you will attach your resume & unofficial transcript.
https://www7b.tax.ny.gov/HELP/gateway/HELP.home

Applicants may be contacted for their Social Security Number to verify their NYS employment.