Job Listing
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| Job ID: 14048953 |
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| Job Location: |
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| How to Apply: | To see employer contact information, log in or register. |
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| Job Title: | Sales Order Operations Manager |
| Work Type: | Work Days: Work Vary: Yes , Shift: Other, Hours Per Week: 40, Work Type: Regular |
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| Salary Offered: | Unspecified |
| Benefits: | 401(k) or other retirement, Dental Insurance, Health Insurance, Holidays, Sick Leave or PTO, Vacation or PTO |
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| Physical Required: | Unspecified |
| Drug Testing Required: | Unspecified |
| Education Required: | Bachelor's Degree |
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| Experience Required: | Unspecified |
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| Required Skills: | Please see the job description for information about required job skills. |
| Preferred Skills: |
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| Job Description: |
Be part of a growing, successful company in an exciting and challenging field. Border States is 100% employee-owned, which means you're empowered to make decisions, find solutions and receive rewards for your hard work.
This position will be located in: Fargo , ND or Maple Grove, MN or Chicago, IL or Pewaukee, WI or Nashville, TN or Charlotte, NC or Phoenix, AZ or Salt Lake City, UT or Baltimore/DC Area.
Job Summary
Leads the overall design strategy and optimization of the sales order systems and processes. Responsible for developing and implementing strategies to enhance the order writer experience, effective measurement of our delivery to our customers, increase order writer productivity, and ensure efficient and effective branch operations.
Responsibilities
Essential Functions
Leads the sales order product and associated operational expectations and standards within the product.
Defines organizational date management strategies aligned to all core markets (i.e., construction, industrial, utility) to ensure clarity and consistency in measuring delivery performance to customers.
Collaborates with IT to implement order automation, AI tools, and integrate systems for seamless order processing.
Works closely with the Sales Enablement & Operations team on aligning customer expectations within the sales order operational process, collaborating on process and tools to improve sales order productivity.
Partners with IT, Sales Enablement & Operations, and other functional leaders (e.g., Procurement, Customer Success, Accounting) on vendor integration requirements and overall roadmap.
Enhances the order writers experience by identifying areas for improvement and implementing solutions to optimize efficiency and usability.
Defines organizational order management expectations, including order entry, fulfillment, and invoicing, to meet customer expectations and operational performance requirements.
Develops and maintains best practices and standard operating procedures (SOPs) for sales order operations to ensure consistency and compliance with industry standards and regulations.
Works in collaboration with the Supply Chain Performance manager to monitor sales order operational performance and continuous improvement opportunities.
Non-essential Functions
Attends supply chain industry and training events to understand current supply chain and Automation/AI trends and strategies in and outside of the distribution industry.
Collaborates with other supply chain leaders in industry including other distributors, vendors and customers.
Other duties assigned by supervisor or designate.
Qualifications
Four-year degree in Supply Chain Management, Business Administration, or related field preferred; or equivalent years of experience, required.
5+ years of experience in supply chain, operations, sales, and/or finance required.
Experience leading teams responsible for daily sales order operations and order entry preferred.
2+ years of experience in electrical distribution or an adjacent distribution industry preferred.
Proficiency in data analytics and BI tools such as Power BI, Tableau preferred.
Proven track record of success in implementing lean principles and driving operational excellence within a complex supply chain environment.
Excellent communication and leadership abilities, with the capacity to influence and collaborate effectively across cross-functional teams.
Demonstrated experience in developing and executing training strategies to enhance employee performance and organizational capabilities.
Ability to read, write and speak in English required.
Skills and Abilities
Strategic ability to develop a clear vision with consideration to multiple inputs across the organization.
Strong knowledge of supply chain, sales, operations, and financial systems.
Analytical mindset with the ability to leverage data to drive decision-making and process improvement.
Demonstrated ability to effectively lead change.
Excellent interpersonal, written and verbal communication, reading, and customer service skills are preferred with the ability to effectively plan and organize.
Ability to collaborate and problem solve with other key stakeholders.
Physical Requirements
Frequency at which you would carry/lift in a typical day:
Occasionally 0 - 33% Frequently34 - 66% Continuously: 67 - 100%
Lift from Waist:
< than 10 lbs. - Not at all
10 to 25 lbs. - Not at all
26 to 50 lbs. - Not at all
51 to 75 lbs. - Not at all
75 to 100 lbs. - Not at all
100+ lbs. - Not at all
Lift from Floor:
< than 10 lbs. - Occasionally
10 to 25 lbs. - Occasionally
26 to 50 lbs. - Not at all
51 to 75 lbs. - Not at all
75 to 100 lbs. - Not at all
100+ lbs. - Not at all
Carried for Distance:
< than 10 lbs. - Not at all
10 to 25 lbs. - Not at all
26 to 50 lbs. - Not at all
51 to 75 lbs. - Not at all
75 to 100 lbs. - Not at all
100+ lbs. - Not at all
Physical Activity
Frequency at which you would do the following in a typical day:
Sitting (a continuous period of being seated) - Frequently
Standing (for sustained periods of time) - Occasionally
Walking (moving about on foot to accomplish tasks) - Occasionally
Bending/stooping (downward and forward) - Occasionally
Crawling (moving about on hands and knees or hands and feet) - Not at all
Climbing/Walking Stairs (ascending or descending) - Occasionally
Reaching (extending arms in any direction) - Frequently
Crouching/squatting (bending the body downward and forward by bending leg and spine) - Occasionally
Kneeling (bending legs at knee to come to rest on knee(s)) - Occasionally
Balancing (maintaining body equilibrium to prevent falling) - Occasionally
Repetitive motion (substantial movement (motions) or the wrists, hands, and/or fingers) - Continuously
Pivoting (movement in any direction with one foot, keeping the other in contact with the floor) - Occasionally
Pushing/Pulling (using upper extremities to press against or draw or tug) - Occasionally
Grasping (Applying pressure to an object with the fingers and palm) - Continuously
Fingering (picking, pinching, typing; working with primarily fingers and not whole hand) - Continuously
Talking (expressing or exchanging ideas by means of the spoken word) - Frequently
Driving (the control and operation of a forklift) - Not at all
Desk work (work usually performed at a desk) - Continuously
Use of a computer - Continuously
Use of a telephone - Continuously
Hearing (Perceiving the nature of sounds at normal speaking levels) - Continuously
Exposure (to adverse weather & temperature conditions) - Occasionally
Travel (travel needed to perform job duties) - Occasionally
Additional Information
This job description is a summary of the job duties and responsibilities and is not intended to cover all possible job duties and is subject to change at the employer's discretion. Employees must be able to perform the essential job duties and satisfy job requirements either with or without a reasonable accommodation.
Our History
Border States is a leader in the electrical supply distribution industry withover 120 locations in 31 states. Our employee-owners are second to none in delivering top-notch customer service and in demonstrating extra-ordinary people skills. We are one of the largest independent electrical distributors in the United States providing products and services to the construction, industrial and utility industries. Border States has a competitive benefit package and is a 100 percent employee-owned company. Employee-ownership is a significant part of our culture and our success stems from the dedication of our employee-owners. We practice open-book management and our employee-owners are empowered with clearly defined levels of authority to be innovative and decisive, allowing us to respond... For full info follow application link.
EOE AA M/F/VET/DISABILITY
Refer to ID 79209075 when applying |
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