Job Description

Exciting opportunity to join a fast-paced medical team within a growing federally qualified community
health center. HealthFirst Family Care Center, Inc. The Heart of Our Community provides
comprehensive services including adult/pediatric medical care, health education, health assessment and
screenings, gynecology, cardiology, behavioral health, substance use treatment, and adult/pediatric
dental care. We are currently seeking a motivated, Full-Time (40 hours per week) Dental Patient Service
Rep.
Dental Patient Service Rep Summary
The Dental Patient Service Representative will facilitate efficient processes for reception, patient
registration and clerical services that support the operation of the dental center. This position is
responsible for the daily operation of registration for existing and new patients according to policies and
procedures; facilitate patient flow, patient information, co-payment collection, and insurance verification.
Schedule
Four 10-hour days 7:30 am  6:00 pm OR M-F 9:30am-6pm
Rotating Saturdays 8:30 am  1:00 pm
Required Qualifications
1. Must have a high school diploma or GED equivalency.
2. 1 year of Dental Assisting or Dental Registration experience required.
3. Basic computer skills required.
4. Must have excellent verbal communication skills to effectively communicate with patients and
family members.
5. Ability to use multiple telephone lines.
6. Ensure patient and client satisfaction.
7. Must submit a CORI Release Form and demonstrate proof of being free from disqualifying
information.
8. Bi-lingual/Tri-lingual skills preferred.
9. Dentrix knowledge preferred.
Competencies
1. High level of customer service and a positive approach to work with patients. Projects positive
attitude about the department and the health center, and offers services to ensure positive
experience.
2. Ability to maintain an organized work area and work collaboratively as a member of a team.
3. Must possess excellent oral and written communication skills and time management skills to
effectively communicate with patients.
4. Ability to handle confidential information in a professional manner.
5. Works well under pressure to manage stressful situations.
6. Uses sound judgment and confidence.
7. Ability to multi- task.
8. Must be able to prioritize and stay organized.
9. Detail-oriented and accurate.
All requirements are subject to possible modification to reasonably accommodate individuals with
disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the
health and safety of themselves or other employees.
Benefits include: excellent compensation, 3.2 weeks of paid time off, 3 personal days, and 12.5 paid
holidays; reimbursable licensing fees and continuing education credits; employee discounts, tuition
reimbursement, and referral program; employer contributed health, dental, vision, life insurance, long
term disability and retirement contributions; voluntary flexible spending accounts and disability/critical
illness coverage.
Learn more about us by checking out our website and company video.
HealthFirst Family Care Center, Inc. is proud to be an Equal Opportunity Employer (EOE)
HealthFirst celebrates and supports diversity and varied perspectives. We strive to eliminate
discrimination and to hire applicants of diverse backgrounds, cultures and thoughts. HealthFirst does
not discriminate against any individual on the basis of race, color, national origin, religion, sex (including
pregnancy/breastfeeding, transgender status, and sexual orientation), age, physical or mental
disability, genetic information, or any other protected class.

How To Apply

Learn more about us by checking out our website and company video. www.healthfirstfr.org Please send your resume to HR@healthfirstfr.org