Office Assistant - Part Time

The Greater Capital Area Association of REALTORS®, one of the largest local REALTOR® associations in the U.S., represents more than 10,000 REALTOR® members from Washington, DC and Montgomery County, MD, as well as industry-related professionals who follow the real estate business. We are the local voice for real estate, and we provide the resources for members to succeed. Our work, and the work of our members, is all about relationships. It is our goal to provide outstanding value and exceptional service, delivered with the highest level of professionalism, to our members and communities.

The Office Assistant will be professional and courteous to all who visit our office. They will greet members and potential members and provide exceptional customer service. This position is part-time working Monday, Wednesday and Friday 12:00pm – 4:00pm in our Washington DC office.

Responsibilities include:

• Conduct oneself in a professional manner with colleagues, members, and the general public.
• Assist member walk-ins and curbside pick-ups for store purchases.
• Work closely with the customer service team in the Rockville, MD office to complete monetary transactions for members.
• Be proficient in operating a computer and navigating company systems to look up member status.
• Ensures that the member store inventory is properly stocked for members’ needs.
• Must be available to work these days and hours. There is no flexibility with the schedule.
• Other tasks as assigned.

Qualifications:

• High school diploma
• 2+ years’ experience in a customer service position.
• Being a self-starter, who is able to work independently.
• Being highly organized and detail oriented
• Must have good written and phone communication skills.
• Having exceptional listening skills and patience
• Having a strong customer service skill set, with the ability to speak concisely and effectively.
• Must be able to lift and carry supplies weighing up to 30 pounds

**Applicants cannot hold an active real estate license. If you want to be considered for employment, you will have to put the license on “Inactive” status prior to employment.