Job Listing
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| Job ID: 14048933 |
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| How to Apply: | To see employer contact information, log in or register. |
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| Job Title: | Convention Services Manager-R-0057988 |
| Work Type: | Work Days: Weekdays, Work Vary: No , Shift: First (Day), Hours Per Week: 40, Work Type: Regular |
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| Salary Offered: | Unspecified |
| Benefits: | Unspecified. |
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| Physical Required: | Unspecified |
| Drug Testing Required: | Unspecified |
| Education Required: | Less than High School Diploma/GED |
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| Experience Required: | Unspecified |
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| Required Skills: | Please see job description for required skills. |
| Preferred Skills: |
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| Job Description: |
Job Description SummaryThe Convention Services Manager sets the tone for Sonesta's Culture of Caring. We expect leaders to focus on creating amazing moments for guests and team members and dig deep to find ways to create success for their team.The Convention Services Manager is responsible for coordinating meetings, conventions and other special events that are booked through the sales department. The Convention Services Manager synchronizes the needs of the group contact planning the event and the staff of the hotel to effectively execute the event function.The ideal candidate has a passion for building and motivating teams that achieve results. Sonesta managers are guest-focused (both internal and external) and achievement-oriented leaders.Job DescriptionWork EnvironmentMust be able work in a fast-paced environment.Majority of work takes place indoors.Physical DemandsThe person in this role may be exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly.The employee must occasionally lift and/or move objects of up to 25pounds.The person in this role will be frequently standing up, bending, climbing, kneeling and moving about the hotel.Expected Hours of WorkMust be flexible to work variable days of the week to include weekends and holidays.Must be flexible to work variable shifts (days, nights, overnights).Ten to twelve hour shifts sometimes required.Education and ExperienceHigh school degree or equivalent required. College course work in related field preferred.1-2 years sales or marketing related experience required.Knowledge of hotel sales and/or catering preferred.Principle duties and responsibilities (Essential Functions) include:Operational/Functional:Negotiate food and beverage prices, function space, and hotel services within approved departmental booking guidelines.Assist the client in menu planning, food and beverage coordination, table arrangements, decorations, traffic flow, room set-up, group room blocks and VIP services, etc.Plan and attend Pre and Post convention meetings.Manage function space and room block inventory as assigned and ensure that all BEO paperwork is completed in a timely and accurate manner.Implement a daily, weekly, and monthly checklist for the catering department.Build strong relationships with meeting planners and promote the hotel services and facilities. Work with sales staff to service and solicit new business.Work closely with other hotel departments to coordinate functions and events and ensure that banquet/meeting room set up is done according to client's needs, room blocks and special reservations needs are met, and that service during the meeting/event meets and exceeds expectations.Complete post-conference reports of events for senior management and complete other reports as needed or requested.Attend weekly resume meetings.Assist the Director of Sales & Marketing/Director of Convention Services with budget and forecast and complete special projects and assignments as designated.Maintain high standards of personal appearance and grooming.Perform any other job-related duties as assigned.Financial Management:Maintain client files and update information daily in accordance with established departmental policies and procedures.Review daily postings of charges to master accounts of clients and resolve any discrepancies, or process necessary adjustments.Review final bill prior to presenting to client.Assist in the preparation of the departmental budget and implementation of the hotel's catering and conference strategy.Leading with Passion:Utilize and collaborate with resources across different departments and corporate office.Lead by example and operate with integrity and respect.Inspire your coworkers to embrace and demonstrate Sonesta's core values and the guest service standards.Qualifications and SkillsA candidate for this position must possess the following applicable knowledge, skills and abilities and be able to demonstrate and provide applicable examples to support his/her competency.Excellent verbal and written communication skills.Excellent interpersonal and customer service skills.Excellent organizational skills and attention to detail.Strong analytical and problem-solving skills.Ability to prioritize and organize work assignments.Extensive knowledge of hotel and hospitality industry.Delphi and Opera PMS experience a plus.Proficient with Microsoft Office Suite or related software.Additional Job Information/AnticipatedPay RangeSonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:Medical, Dental and Vision Insurance (available first day of the month after hire date)Health Savings Account with Company Match401(k) Retirement Plan with Company MatchPaid Vacation and Sick Days (2 weeks of vacation, 6 sick days, 10 paid holidays per year)Free employee parkingFree employee shift meal$60 shoes for crewFun, inclusive environmentSonesta Hotel Discounts (over 1,200 world-wide)Educational AssistancePaid Parental LeaveCompany Paid Life InsuranceCompany Paid Short Term and Long Term Disability InsuranceVarious Employee Perks and DiscountsUpon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.Explore LocationApply NowAdditional Job Information/AnticipatedPay RangeBenefitsSonesta recognizes that benefits play a vital role in helping ensure the health and financial...Equal Opportunity Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity
Refer to ID R-0057988 when applying |
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