Job Description

Compliance Specialist (Bilingual)

Job Location - Springfield, MA
Remote Type - Hybrid
Position Type - Full-time
Salary Range - $23.50 - $26.50 Hourly            

At Way Finders, we are passionately invested in lifting up the region?s people, places, and systems. Though our team performs a wide variety of functions, we are united by our shared mission: to build and advocate for a thriving and equitable region; to improve the stability and economic mobility of families and individuals; and to develop and manage a robust range of safe, affordable housing options.

Interested in joining our team of dedicated professionals? Way Finders is currently seeking a full-time bilingual (English/Spanish) Compliance Specialist in our Housing Education Services department. The Compliance Specialist supports our mission by training program staff to ensure efficient onboarding and understanding of, and compliance with, rules and regulations, with updates as necessary.  The Compliance Specialist also assists in the development and implementation of quality control procedures that are in line with state, federal, and program requirements.

Wage starts between $23.50 and $26.50 per hour depending on equivalent qualifications. Interested applicants must submit a resume and cover letter; applications will be accepted until the position is filled. CORI.

The candidate may work in a hybrid-remote capacity but must live within commutable distance.

Responsibilities include:

Conduct audits in accordance with agency policy to ensure compliance with state, federal and program requirements
Educate and advise staff on policies, procedures, regulations, community concerns and issues, through both initial and ongoing training programs and seminars
Maintain database and systems to track performance and findings, and report to management and funding sources
Submit required information to funding sources in a timely manner, and resolve any discrepancies
Verify client eligibility for programs based on sensitive details
Educate and advise landlords, tenants, community groups, and stakeholders on policies, procedures and regulations; act as liaison as necessary and appropriate
Respond to requests for information from auditors, other agency departments or funding sources
Establish and maintain strong, collaborative relationships with internal staff and departments, owners, landlords, community groups, funding sources, and other housing related departments or agencies to achieve goals
Manage and maintain case load as assigned
Assist in the research and resolution of software issues and perform software enhancement testing to ensure functionality
Assist with the selection of qualified staff as requested
Proactively identify and inform management of any issues that may adversely affect the department or organization

Requirements include:

2 years' equivalent experience in housing, social services, or a related role, with 1 year as a field specialist; a combination of experience plus an Associate degree may be a substitute
Knowledge of housing assistance related regulations and policies
Demonstrated ability to effectively train and impart knowledge in classroom and mentoring environment
Proficiency with Microsoft Office and databases, and comfort in learning new technologies
Demonstrated ability to create and manipulate reports and software programs
Ability to effectively communicate (both written and verbal) and in group settings
Collect and analyze financial and other data following guidelines to determine eligibility
Bilingual (English/Spanish) written and verbal skills required
CORI

How To Apply

Apply online at - www.wayfnders.org/careers - Interested applicants must submit a resume and cover letter; applications will be accepted until the position is filled