Job Description
Job Overview
The shift Lead/Field Training Officer is responsible for supervising and guiding staff in the performance of job responsibilities. In addition, they are responsible for conducting training and daily observational evaluations for new officers. The incumbent serves as a key figure in assimilating new hires into their position - ensuring they are properly trained, possess a working knowledge of procedures and policies, properly applying taught/learned skills and responsibilities and possess all necessary equipment. The shift Lead/FTO will participate in shift briefing, department huddles, other meetings as assigned and training of new officers. The shift Lead/FTO will be a role model and one who leads by example, by communicating the expectations of the job through correctly applying concepts taught within the department and the TriHealth Way and monitors opportunities for individual and team improvement. Specific duties include, but are not limited to, the following: supervising the daily activities of a team, patient and visitor safety, problem-solving, supporting officers in their daily assignments, maintaining supportive communication with the Communication Center and Command Staff, while upholding TriHealth's policies and procedures, serving as a resource for Protective Services Officers (PSO) and other team members and representing the PSO team to other organizational entities.
Job Requirements
High School Degree or GED in General Studies
20 hour OPOTA certification for private security
Microsoft Outlook and related office software programs
1-2 years experience
Job Responsibilities:
Other Job-Related Information
Serves as a team/shift supervisor (when shift supervisor is not available) and field trainer for new hires.
Working Conditions
Bending - Frequently
Climbing - Occasionally
Concentrating - Consistently
Continuous Learning - Consistently
Hearing: Conversation - Occasionally
Hearing: Other Sounds - Frequently
Interpersonal Communication - Consistently
Kneeling - Occasionally
Lifting
TriHealth is an equal opportunity employer. We are committed to fostering a diverse and inclusive workforce.
