About the Organization 

ALTA Language Services is the only 100% employee-owned company in our field. As employee owners, we work hard and go beyond words to perform each and every task with integrity and a passion to stay innovative. We're a diverse group of smart, creative people who love their work and what we learn about other languages, countries, and cultures. We use the Entrepreneurial Operating System (EOS) to achieve our goals and vision. EOS is a set of simple and practical tools that help us run our business effectively and efficiently, and we are looking for people who embody our core values: "be kind," "be resourceful," and "get it done."
We offer a flexible work environment and competitive benefits, including healthcare and company stock. 
ALTA participates in E-Verify.

About the Job 
 
The Training Director is responsible for overseeing development of training programs and day-to-day operations including managing projects, quality assurance programs and supervising employees and vendors. This position requires previous experience with curriculum design, project and staff management and the ability to multi-task while coordinating high-quality training services with clients nationwide. The Training Director pays close attention to detail and has strong communication and organizational skills. They are responsible for interfacing directly with clients, and vendors, and cross-functional internal teams, by maintaining solid business relationships and monitoring existing processes to analyze effectiveness.
Job Responsibilities
 

• Able to work flexible schedule (40+ hours/week).
• Supervise Training Manager, Training Coordinators, and development vendors.
• Oversee the end-to-end development and implementation of new training programs using pedagogical best practices and adult learning principles.
• Collaborate with subject matter experts to ensure curriculum is relevant, engaging, innovative, and delivered using industry best practices.
• Collaborate with sales to determine learning objectives and desired course outcomes for new training programs, and update existing curriculum as needed.
• Collaborate with the testing development team to create exams that align with curriculum.
• Manage quality assurance programs to ensure alignment with ALTA standards.
• Manage billing and payroll processes.
• Assess the client’s needs by determining scope of work and providing the most appropriate training service.
• Maintain ongoing client and vendor relationships.
• Perform other similar duties as required (by responsibility or necessity) or as requested.

 
Skills
 

• Strong leadership and interpersonal skills
• Proficiency in learning management systems, e-learning authoring tools and other training technologies
• Expertise in curriculum design and development, specifically in the language field, including knowledge of educational theories and pedagogical approaches to meet diverse learning needs
• Familiarity with assessment methodologies to measure student learning and program effectiveness
• Strong analytical skills to interpret data, identify trends, and make decisions
• Excellent oral and written communication skills
• A high level of attention to detail
• Ability to accommodate shifting priorities to address urgent tasks
• Ability to work with a team remotely
• Professionalism and customer satisfaction
• Organization and time management

Education/Training

• Degree: College Degree or equivalent experience
• Computer Knowledge: Working knowledge of MS Office (Word, Excel etc.)
• Languages: Knowledge of a second language is a plus, but not required

 
Experience

• At least 2 years experience in language training and development, with a track record of designing and implementing successful programs.
• At least one-year experience as a training manager and project manager.
• Prior customer service experience required.
• Experience working remotely preferred.
• Previous experience working for a language service agency preferred.

Salary
 
Current pay range for the position of Training Director: from $54,600.000 to $81,900.00 per year. Actual pay depends on several factors, including but not limited to level of education, knowledge, skills, qualifications, certifications, previous experience in similar positions, market pay rates, comparable salaries, geographical location, jobs availability, budget availability, revenue etc.  
 
Benefits
 
• Ability to work full time remotely
• $750 first year then $500 per year towards a work from home office set up. (All office equipment bought with that allowance is yours to keep)
• Healthcare, dental, vision, life insurance, Flexible Spending Account
• PTO (Paid-time-off) and paid holidays
• Quarterly bonus plan (after 1 year of employment)
• Eighteen (18) weeks of parental leave, fully paid (after 1 year of employment)
• 401K
• ESOP: Eligible participants (after 1 year of employment) receive shares in the company automatically each year based on their compensation that year.
 
LOCATION
Remote
PLEASE NOTE: Unfortunately, we are not able to hire in all 50 US States. We are currently unable to hire applicant residents in the following State: Maine. We are also unable to hire applicant residents in the territory of Puerto Rico.
 
CAMERA ON POLICY:
As a remote company, we value the importance of face-to-face communication and collaboration. Therefore, we require our employees to have their cameras on during company meetings or meetings with third parties, unless there is a valid reason to turn them off. This helps us to build trust, rapport, and engagement among our team members and partners. We also encourage our employees to use the background blur or virtual background features of the video conferencing software (Zoom or Teams), especially when meeting with third parties. This helps to maintain a professional appearance and protect your privacy. We provide a corporate background that you can download and use for such meetings, if you want to. If you are not familiar with how to set up these features, please do not hesitate to contact us.
 
FEDERAL & STATE EMPLOYMENT LAW POSTERS
All federal employment law posters that must be available to all applicants can be accessed through this web site. To see the federal posters, please click on the drop-down list, scroll to the bottom, and select “Federal Government”:
Federal Equal Employment Opportunity Commission (EEOC): This posting covers anti-discrimination provisions and legally protected characteristics. 
Uniformed Services Employment and Reemployment Rights Act (USERRA): It addresses re-employment after military leave, anti-discrimination provisions and health insurance issues. 
Federal Employee Polygraph Protection Act (EPPA): This notice describes the rules around lie detector tests in employment.  
Family and Medical Leave Act (FMLA): It explains employee leave eligibility and benefits, as well as employer responsibilities.
In addition, please make sure to check the posters of your State of residence by selecting your State on the drop-down list. In particular, residents of California, may want to check the posters regarding pay equity.
 
ALTA Language Services is a drug-free workplace. All employees are required to adhere to the Company’s drug-free workplace policy.
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