Job Listing
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| Job ID: 14074124 |
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| Job Location: |
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| How to Apply: | To see employer contact information, log in or register. |
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| Job Title: | Document Specialist (HYBRID) - 2nd Shift |
| Work Type: | Work Days: Work Vary: Yes , Shift: Other, Hours Per Week: 40, Work Type: Regular |
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| Salary Offered: | Unspecified |
| Benefits: | Unspecified. |
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| Physical Required: | Unspecified |
| Drug Testing Required: | Unspecified |
| Education Required: | High School Diploma/GED |
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| Experience Required: | Unspecified |
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| Required Skills: | Please see the job description for information about required job skills. |
| Preferred Skills: |
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| Job Description: |
Job Description:
Toppan Merrill is excited to announce that we are expanding our Customer Care department. Our talented team is looking for experienced Document Specialists at all levels to join us across multiple locations and shifts. If you are looking for a new opportunity, we encourage you to apply.
About the Role
A Document Specialist at Toppan Merrill is an integral part of our Bridge Service and Operations team working closely with our internal Customer Care, Consulting, and Product Support teams on client disclosure documents.Hours are 2:30pm - 10:00pm - Monday through Friday. 1 day in the office in St. Paul and 4 working remotely.
What You'll Do:
Participate in Document Set-Up, Optimization, and editing (both content and formatting) of client documents
Actively participate and may lead client training
Troubleshoot Word formatting and HTML rendering issues
Collaborate with professional services teams with the goal of providing exceptional service to our clients
About You:
Commitment to service excellence, with demonstrated success in a client facing environment
Strong technical aptitude
Strong verbal and written communication skills
Ability to work unsupervised in a team environment
Ability to work on multiple tasks and maintain priorities
Good judgment and problem-solving skills
Advanced skills in Microsoft Word; experience working with Microsoft Office Suite
Ability to quickly learn and apply new technologies
Flexibility/adaptability with overtime/shift changes/weekend-work
Qualifications and Experience:
BA/BS degree in business or related field preferred, or equivalent combination of education and experience
Strong understanding of document styles/print
1+ years of previous work experience in a similar client service environment preferred
1+ years of advanced word processing or desktop publishing experience preferred
Microsoft Word Power User
Professional Client Service
Page Layout experience
Why You Should Work Here:
The ability to work in an environment that encourages creativity and fresh ideas
The ability to be on the leading edge of SaaS driven technology solutions for capital markets and regulatory disclosure requirements
The opportunity to join a well-established and growing company that has just completed its most successful year
About Us:
Toppan Merrill is an equal opportunity employer (EEO) and furthers the principles of EEO through Affirmative Action.
Refer to ID 79321269 when applying |
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