Service Consultant

Pennsylvania | Posted: May 08, 2024
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Overall Summary

As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.

Education

High School

Experience

Less than 1 year

Additional Information

Fred Beans is seeking to hire an Assistant Service Manager at our Hyundai store in Doylestown! As a top performer in customer
satisfaction and retention, the increase in workload requires us to add staff immediately!

Join Fred Beans Automotive Group, voted Best Places to Work 4 years running and Healthiest Employers for 2021 and 2022!

Salary plus bonus pay plans!


Fred Beans is the largest privately held automotive group in PA. Our network of 18 service centers in PA and NJ open the door for future career advancement.

What You'll Do

Provide exceptional and efficient customer service
Make recommendations based on customer vehicle
Answer phones and schedule service appointments
Coordinate with parts department and other vendors
Update customers on service progress of vehicle
Assist Service Advisor team with daily operations
Ensure the customer has a positive overall service experience
Prepare and complete all documentation related to the service transaction.
What We Offer

Updated facilities: including tablets, electronic repair orders and multi point inspections,
texting software and much more!
Company funded training and leadership programs to help you further
your career. (Our company spent over $600,000 training our staff last
year)

Company funded health benefits
Life, Disability, and Cancer Insurance
Pet Insurance
Company-matched 401(k)
Paid Vacation and Personal time off
Convenient and reasonable work hours Monday through Saturday, NO Sundays
Employee and Community discounts at over 150 vendors
Healthy Living Program

Employment Position: Full Time

Salary: $50,000.00 - $85,000.00 Yearly

Salary is not negotiable.

Zip Code: 18902

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